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Twin City Glass

4.1

About this business

Specialties While Twin City Glass in North Tonawanda, New York, is a glass company, we're really a service company at heart. Our goal is always 100% customer satisfaction. Considering that 90% of our new business comes from referrals, we think we must be doing something right. Twin City Glass is the name you know, and the name you can trust. Serving the Buffalo-Niagara area since 1964, we've achieved growth and success, because we adhere to one simple mission-making our customers happy. History Established in 1964. We are Fa... read more

Location details

856 Wurlitzer Dr, North Tonawanda, NY, 14120, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.116 reviews
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Michael Opalinski's profile image
Michael Opalinski 
4 years ago

Was supposed to do an install between 9:00 and 11:00, but never told me they could show any time between that and did not show till 2:00 pm and finally called me at 1:30 to say they would be late. Great customer service, not! 

Type Relevant's profile image
Type Relevant 
recommend  Recommended
5 years ago

Wow! The best customer service I've ever experienced in my life from any business !! Amazing ! Thank you ladies and thank you Mark! really really impressed . 

Carly Callaghan's profile image
Carly Callaghan 
5 years ago

I would never recommend twin city glass. I have a broken picture window and called 3 local companies. the first company sent an itemized quote for 490 dollars. the window was listed for 175 dollars. the second company said 400. thirdly the technician from twin city came out and said 400 to 500 the woman called me today and told me it would 960 dollars! she did not provide an itemized reciept and was rude when I asked her why it was so much because even your technician said 4 to 5 hundred. I would never recommend this company... read more

Tessa Connelly's profile image
Tessa Connelly 
recommend  Recommended
5 years ago

We broke a small medicine cabinet mirror and called Twin City to replace it. I ordered the exact size we needed over the phone and it was ready within a few hours. They also carried the brackets we needed to rehang it, saving us from waiting for an amazon delivery. Very nice and attentive staff! 

Joanne Gandolfo Goellner's profile image
Joanne Gandolfo Goellner 
5 years ago

We chose Twin City because they were recommended by many. The person who came out to measure and talk about options was wonderful. After the glass was installed we waited more than the recommended 24 hours to shower. Leaked all around the base of the glass. Turns out the crew didn't seal around the clips holding the glass. They sent another crew out who assured us we were in good hands with over 20 years in installation service. They'd take care of it. This morning we noticed it's still leaking on one side. My husband will h... read more

David Schmidt Jr.'s profile image
David Schmidt Jr. 
recommend  Recommended
6 years ago

Twin City Glass did a great job restoring our storefront after a car drove through the front window. Brent coordinated all the details with minimal interruptions. Great quality workmanship. Highly recommend them. 

Leon C. McBride's profile image
Leon C. McBride 
recommend  Recommended
6 years ago

GREAT COMPANY TO DEAL WITH. 

Michael Fantaske's profile image
Michael Fantaske 
7 years ago

Excellent company to do business with. Several of my friends and family have used this company and they are first class! 

Daniel J Meyer's profile image
Daniel J Meyer 
8 years ago

Frequently asked questions about Twin City Glass

How is Twin City Glass rated?

Twin City Glass has a 4.1 star rating with 16 reviews. 

When is Twin City Glass open?

Twin City Glass is closed now. It will open tomorrow at 8:00 a.m. 

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