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TurboTenant
- Technology
- Fort Collins, CO
About this business
Location details
320 E Vine Dr, Fort Collins, CO, 80524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
TurboTenant is a website that allows scammers to use other people’s addresses to commit fraud. For 6 months, someone has repeatedly put our home address up on turbo tenant, which then gets fed into ******** ***********. For 6 months, strangers have been showing up at my house at all hours after setting up rental agreements with this scammer. TT tells us “we have a verification process but sometimes things just sneak through”. Wild how our address somehow keeps “sneaking through” their verification process everyone we all the... read more
Business response:
We take allegations of fraud, as well as your concern about personal safety seriously and have internal methods and teams dedicated to keeping our site safe. Every property listing within TurboTenant has a “Report This Listing” button that results in a review of the property and information for consumers on how to Avoid Scams in Rental Housing. We’ve taken steps to ensure this property cannot be listed on our platform again.
I work for a non-profit assisting homeless families with housing and used this service to assist a client with applying for a unit after doing so the landlord reached out and stated they removed the listing and are not going to move forward with renting out the unit, when I contacted Turbotenant they directed me to their disclaimer about the funds not being refundable due to the work on their end? Really? You provided NO service to me and I did not even get the opportunity to apply for anything, in essence Turbotenant stole ... read more
Business response:
Hello Yulanda, Thank you for sharing this feedback. Please complete the refund request that our team sent you so that we can make a determination on this refund request.
I paid an application fee of $45 for a house I was I terestes in here in Converse Tx but I never heard back fone anyone at all, not even the owner of the house. I demanded a refund because of it and I also had to email them and ask them about my application and about the owner of the house and no response at all! This business is a SCAM, they will take your money and not help you out at all!! I’ve asked for a refund but I can not get a hold of anyone except for the electronic emails!! DO JOT DO BUSINESS WOTH THIS COMPANY!!
Business response:
Hello Deborah, Thank you for sharing this feedback about your application experience. I know how important clear communication is when searching for housing. I am unable to find any emails sent to our support team, but we would be happy to help! Please email ***********************with the information included in this review and we will be sure to assist you. Thank you, Jordan TurboTenant Customer Experience
Frequently asked questions about TurboTenant
How is TurboTenant rated?
TurboTenant has a 4.1 star rating with 1,129 reviews.
When is TurboTenant open?
TurboTenant is open now. It will close at 5:00 p.m.
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