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Tucker Albin & Assoc
- Homeowner Association
- Richardson, TX
About this business
Commercial Debt Collection Agency, specializing in B2B, contingency-based, commercial asset recovery and debt collection solutions for business owners.
Location details
1702 N Collins Blvd 100, Ste 100, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 07:30 a.m. to 5:00 p.m. | |
| Fri | 07:30 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a review as a business owner this company was trying to gain business with. I just got a call from this guy trying to sell his service to me. He has no respect for the business owners he is talking to. I would never hire someone who has no respect for the people he is trying to get business from because he will use even worse tactics when trying to collect on my former clients. I need a collector who will represent my brand and reputation positively and this guy is not it. The employee extension I spoke with was x573... read more
Business response:
We appreciate you reaching out to express your dissatisfaction at a recent interaction with an employee of our organization and extend to your our sincere apologies for any inconvenience you feel this may have caused. At this time we need a little bit more information from you to complete our investigation into this matter. Please email the number(s) you were contacted at to compliance@tuckeralbin.com. Thank you in advance for your assistance. Sara *******, Compliance Manager
Was called by a Chris **** who said he was a processor in an attorneys office and was going to file suit against. us. He started off pleasant, and assuming he was in the attorneys office, I tried to understand what was going on. He talked over me whenever I tried to speak, and told me I could never be a business owner because I'm overly emotional......because I'm female?? I asked why he assumed I WASN'T the business owner, he said because I have no understanding of basically anything. He was incredibly condescending and rude... read more
Business response:
Ms. ******* We would appreciate it if you would please contact our Compliance Manager, Sara *******, directly at (469) 424-3033 ext. 558, so that she may get a little more information from you to allow our office to locate the account in question, place it on hold and then investigate this matter further. If you prefer you can also reach Mrs. ******* by sending an email to compliance@tuckeralbin.com. Thank you in advance.
This company is unprofessional as they repeatedly harass and threaten me to pay a debt that is not legitimate. When asked for the bill to see what I "didn't pay" they stated I knew what it was and I owed them $4,000 or I'd be sent to collections. They contacted my wife and mother, which both have nothing to do with my business. The business works off harassment and discrimination and should be shut down.
Business response:
Ms. ****** Based on the limited information provided in the review our office was unable to locate your information in our system and therefore was unable to complete a thorough investigation. We would ask that you contact our Compliance Manager, Sara ******* at (XXX) XXX-XXXX ext. 558 so that she can obtain a few more details and research this further.
Conversations with Russell ***** were civil at first while I attempted to verify the debt and Tucker Albin's involvement, but he has now turned to harassing and manipulative tactics including calling at 6am, calling ten times in a row within 5 minutes during the work day, texting associates pretending he believed their numbers were mine when he knows better, and threatening to contact family members when I did not immediately respond to his texts, all in one day. I have been reasonably communicative and attempting to resolve... read more
Business response:
Tucker, Albin & Associates takes all complaints seriously and appreciates the opportunity to respond. We would like the opportunity to better assist Ms. Woodcock and will assign the account to another representative. However, we will need you to contact our office so that we can locate the account in our system and reassign it. Based on the limited information in the review we were not able to pinpoint which account this is in reference to. Please contact our VP of Collections, Bryson ****** at (XXX) XXX-XXXX ext. *** or our... read more
TAA is Very Unprofessional Company. They called me and demanded money for an allegedly outstanding debt. They refused to provide any supporting documents, but instead offered an ultimatum demanding cash within 24 hours if I don't want to go to a court.
Business response:
We welcome and appreciate the opportunity to respond to any issue you may have encountered with our office. In reviewing the notes on the account we show that after speaking to you on June 17, 2019 an email was sent you that day with the requested supporting documents validating the debt. Please contact our office at (XXX) XXX-XXXX ext. 558 so that we may verify your email address and resend to you the supporting documents.
very tough when collecting. make sure your a client not a debtor!
Just got a call from this company. They ask for the owner and never identify who they are with. If you ask them to clarify or what it's regarding, they hang up. DO NOT DO BUSINESS WITH THESE PEOPLE, VERY RUDE AND UN-PROFESSIONAL!
Tucker Albin helps me recover a few accounts per year that I write off.
Chris R*** has called our company repeatedly over the last couple of weeks. He has harassed anyone who answers the phone. He demanded money from the receptionist that answered the phone. He was very aggressive with us. He has also called our clients directly demanding payment even after our legal rep sent him a cease and desist. He called back and left a message claiming that he was going to encourage the person that filed the claim to harass the girls that work at the retail space.
Business response:
Ms. ***** We appreciate your bringing this matter to our attention. Please note that our office will be dealing strictly with your attorney moving forward. We have placed a temporary hold on the file while we review the claims asserted by your office, however, if you wish to contact me directly to discuss this matter please feel free to do so at (469) 424-3033 ext. 558. Sara P****** Compliance Manager compliance@tuckeralbin.com
Frequently asked questions about Tucker Albin & Assoc
How is Tucker Albin & Assoc rated?
Tucker Albin & Assoc has a 3.8 star rating with 1,171 reviews.
When is Tucker Albin & Assoc open?
Tucker Albin & Assoc is open now. It will close at 5:00 p.m.
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