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Tucker Albin & Assoc
- Homeowner Association
- Richardson, TX
About this business
Commercial Debt Collection Agency, specializing in B2B, contingency-based, commercial asset recovery and debt collection solutions for business owners.
Location details
1702 N Collins Blvd 100, Ste 100, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 07:30 a.m. to 5:00 p.m. | |
| Fri | 07:30 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Eddie did a great job with the accounts I placed. He is very knowledgeable and gets results quickly.
Excellent Professionals We've been using this company for several years to collect for us when we simply were not successful on our own. Ryan R has always been professional, kind, and thoughtful. Telling folks they have debts to pay is not easy and can be challenging but they've always been fair and accurate. If you need help with your receivables, I would highly recommend Ryan.
I was contact by Dennis ****** I explained to Dennis that there must be an error with the debt he is trying to collect, as we actually don't have any debts. He seemed to be so disappointed that there was nothing to collect. I can understand his disappointment as everyone needs to earn a living and I have no issues with someone working for a pay cheque. However where things went off the rails was when he threatened to sue me. I proceeded to understand who I was speaking to by asking a few simple questions such as: Whom am I s... read more
Business response:
Thank you for bringing this matter to our attention. We have taken the necessary steps to place the account on hold and are requesting additional information/documentation from our client. A manager from our organization will reach out to you to discuss this matter further once we receive the requested information/documentation from our client. If you would like to speak sooner, please feel free to contact our Compliance Manager, Sara ******* at (469) 424-3033 x.558.
This is a review as a business owner this company was trying to gain business with. I just got a call from this guy trying to sell his service to me. He has no respect for the business owners he is talking to. I would never hire someone who has no respect for the people he is trying to get business from because he will use even worse tactics when trying to collect on my former clients. I need a collector who will represent my brand and reputation positively and this guy is not it. The employee extension I spoke with was x573... read more
Business response:
We appreciate you reaching out to express your dissatisfaction at a recent interaction with an employee of our organization and extend to your our sincere apologies for any inconvenience you feel this may have caused. At this time we need a little bit more information from you to complete our investigation into this matter. Please email the number(s) you were contacted at to compliance@tuckeralbin.com. Thank you in advance for your assistance. Sara *******, Compliance Manager
Was called by a Chris **** who said he was a processor in an attorneys office and was going to file suit against. us. He started off pleasant, and assuming he was in the attorneys office, I tried to understand what was going on. He talked over me whenever I tried to speak, and told me I could never be a business owner because I'm overly emotional......because I'm female?? I asked why he assumed I WASN'T the business owner, he said because I have no understanding of basically anything. He was incredibly condescending and rude... read more
Business response:
Ms. ******* We would appreciate it if you would please contact our Compliance Manager, Sara *******, directly at (469) 424-3033 ext. 558, so that she may get a little more information from you to allow our office to locate the account in question, place it on hold and then investigate this matter further. If you prefer you can also reach Mrs. ******* by sending an email to compliance@tuckeralbin.com. Thank you in advance.
This company is unprofessional as they repeatedly harass and threaten me to pay a debt that is not legitimate. When asked for the bill to see what I "didn't pay" they stated I knew what it was and I owed them $4,000 or I'd be sent to collections. They contacted my wife and mother, which both have nothing to do with my business. The business works off harassment and discrimination and should be shut down.
Business response:
Ms. ****** Based on the limited information provided in the review our office was unable to locate your information in our system and therefore was unable to complete a thorough investigation. We would ask that you contact our Compliance Manager, Sara ******* at (XXX) XXX-XXXX ext. 558 so that she can obtain a few more details and research this further.
Conversations with Russell ***** were civil at first while I attempted to verify the debt and Tucker Albin's involvement, but he has now turned to harassing and manipulative tactics including calling at 6am, calling ten times in a row within 5 minutes during the work day, texting associates pretending he believed their numbers were mine when he knows better, and threatening to contact family members when I did not immediately respond to his texts, all in one day. I have been reasonably communicative and attempting to resolve... read more
Business response:
Tucker, Albin & Associates takes all complaints seriously and appreciates the opportunity to respond. We would like the opportunity to better assist Ms. Woodcock and will assign the account to another representative. However, we will need you to contact our office so that we can locate the account in our system and reassign it. Based on the limited information in the review we were not able to pinpoint which account this is in reference to. Please contact our VP of Collections, Bryson ****** at (XXX) XXX-XXXX ext. *** or our... read more
TAA is Very Unprofessional Company. They called me and demanded money for an allegedly outstanding debt. They refused to provide any supporting documents, but instead offered an ultimatum demanding cash within 24 hours if I don't want to go to a court.
Business response:
We welcome and appreciate the opportunity to respond to any issue you may have encountered with our office. In reviewing the notes on the account we show that after speaking to you on June 17, 2019 an email was sent you that day with the requested supporting documents validating the debt. Please contact our office at (XXX) XXX-XXXX ext. 558 so that we may verify your email address and resend to you the supporting documents.
very tough when collecting. make sure your a client not a debtor!
Frequently asked questions about Tucker Albin & Assoc
How is Tucker Albin & Assoc rated?
Tucker Albin & Assoc has a 3.8 star rating with 1,205 reviews.
When is Tucker Albin & Assoc open?
Tucker Albin & Assoc is closed now. It will open at 7:30 a.m.
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