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Tucker Albin & Assoc
- Homeowner Association
- Richardson, TX
About this business
Commercial Debt Collection Agency, specializing in B2B, contingency-based, commercial asset recovery and debt collection solutions for business owners.
Location details
1702 N Collins Blvd 100, Ste 100, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 07:30 a.m. to 5:00 p.m. | |
| Fri | 07:30 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Corporate has decided the best situation is to have suit filed against him using his own money he paid towards his balance. This is an email I received by Adam Green for a $1600 debt that he is claiming $5000. He calls my office and speaks to everyone about the debt, harassing the staff, making threats to staff and lying to staff all being audio taped.
Business response:
Thank you for bringing this matter to our attention. We will be looking into this further and in the interim, your account has been placed on hold pending the outcome of our investigation. Should you wish to contact our office directly, you may contact **** ******* at (XXX) XXX-XXXX or via email to **********@tuckeralbin.com.
I own a small business and have a few customers that for some reason do not think they have to pay or return my emails or calls. Mike Acaron with Tucker, Albin and Associates has assisted me with getting some of these to pay. Reading the bad reviews... it appears they are just doing their job.
Renee B. from this "collection agency" has called sales staff and and told them that they personally owe someone money. We have no idea who this woman is and who this company is, but she spouts all kinds of information to anyone that answers demanding payment. She has been extremely rude to multiple staff and no one has received any official supporting documentation. Multiple times they call from spoofed phone numbers to make it look like it is a random local caller in the North Carolina area. This person claimed they are an... read more
Business response:
Our office has reached out to Mr.********* and provided him with the requested supporting documentation. We are attempting to establish a time & date for a follow up call with Mr.*********/Beach Bumz, once they have had sufficient time to review the supporting documentation and their records. Should Mr.********* wish to contact me directly, Sara P******, s.p******@gmail.com, (469) 424-3033 ext. 558.
Never heard of your Company, Nor the Priority mailed letter from OSJL in Hiram GA...Containing a Check for 2495.00 Dollars signed by ****** *****..Since you fail to respond to phone calls I am assuming this is a scam and you have sent loads of these fake check out to folks..
Business response:
Unfortunately, I must inform you that the check you received was not written by, nor authorized by,Tucker, Albin & Associates, Incorporated. Someone has been using our companies bank information to write fraudulent checks off our bank wire account. We have had many of these incidences popping up over the country. Our financial institution is aware and they are investigating this matter in hopes of catching the criminal(s). We recommend that you write void on the check and either destroy it completely or mail it back to our o... read more
A "Gentlemen" from you office called our office today, demanding to speak with the owner, and stating something along the lines of "somebody there better pick up their d@mn phone". A shaken CSR gave the call to me, and the fellow on the line opened with "I'm calling from a collection agency, do you have your checkbook handy?" Then went on into his spiel about how they specialize in collections. I told him they apparently specialize in being jerks, a statement backed up by the many complaints against them, both here and on ot... read more
Business response:
We are always concerned if someone reports a less than satisfactory interaction with our office and would like to apologize for any inconvenience you feel this may have caused. We do understand that you do not wish to get any further sales calls. We have removed your number from our system. Please allow 24-48 hours from today for this process to be completed. If you have any additional questions please feel free to contact **** ******* at XXX-XXX-XXXX ext. 558 to discuss this further.
A male from your office just called my office. He asked for Denny and when I said Denny wasn't in he immediately hung up. He wants to sell your services but has not phone etiquette. He's too dumb to realize I'm the decision maker. I called the number back and asked the lady that answered if I could speak to the "rude" person that just called and hung up on me and she laughed and hung up too. Some professionals you all have working for you. I'll be leaving a negative review today on Google, BBB, and anywhere else I can.
Rude, unprofessional, liars. I answered and entertained a telemarket phone call. During the phone call I clearly and specifically said do not collect from my customer, do not bother my customer, I am not hiring you. Today, the next day I have received 6 pushy phone calls of how they are going after and collecting from my customer. They are making up scenarios, making up words, being rude, pushy and extremely unprofessional. They continue to call and yell, disagree with us, forcing us to proceed with this collection that we d... read more
Business response:
Our office previously advised Mr. ***** that in order to locate and remove his number from our system he would need to contact this office and speak with our Compliance Manager, **** *******. Unfortunately, Mr. *****, has yet to contact her or to provide another member of management with his phone number so that we may have it remove. I would urge Mr. ***** to follow up with our office, by calling Ms. ******* at (XXX) XXX-XXXX or by email to **********@tuckeralbin.com so that we may resolve this matter.
I have been speaking with Toni ******* with this company and have all the emails to document how rude she has been in the email and also a lot of spelling errors in the process. Regus use them as their collection company and I paid the account in full last week per the direction of Regus Corporate office in Texas. I spoke with Toni with Tucker and Assoc and she had stated to me on the phone to contact them to get them to send a copy of the check that was processed. Which I did and then she gets upset. I have numerous of emai... read more
Business response:
Our office previously advised Mr. ***** that in order to locate and remove his number from our system he would need to contact this office and speak with our Compliance Manager, **** *******. Unfortunately, Mr. *****, has yet to contact her or to provide another member of management with his phone number so that we may have it remove. I would urge Mr. ***** to follow up with our office, by calling Ms. ******* at (XXX) XXX-XXXX or by email to **********@tuckeralbin.com so that we may resolve this matter.
I just received a call from a John *** (supposedly) From this Company who was very rude for no apparent reason. This company needs to rethink their approach. I will never allow this call to go through again so if any one from this company has reads this. Please stop harassing people on the phone and trying your approach as a bully. I believe there are laws against this!!!!
Business response:
Our office previously advised Mr. ***** that in order to locate and remove his number from our system he would need to contact this office and speak with our Compliance Manager, **** *******. Unfortunately, Mr. *****, has yet to contact her or to provide another member of management with his phone number so that we may have it remove. I would urge Mr. ***** to follow up with our office, by calling Ms. ******* at (XXX) XXX-XXXX or by email to **********@tuckeralbin.com so that we may resolve this matter.
Frequently asked questions about Tucker Albin & Assoc
How is Tucker Albin & Assoc rated?
Tucker Albin & Assoc has a 3.8 star rating with 1,171 reviews.
When is Tucker Albin & Assoc open?
Tucker Albin & Assoc is closed now. It will open at 7:30 a.m.
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