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Trusted Senior Specialists

4.9

About this business

This company provides all types of insurance services for seniors, including: Medicare supplements, Medicare Fee for service, Medicare Advantage, Medicare prescription drug plans (PDP) final expense, fixed and indexed annuities, and long term care. 

Location details

3595, 10998 Wilcrest Dr #195, Houston, TX, 77099, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9593 reviews
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Fred L. Lotz's profile image
Fred L. Lotz 
3 years ago

Chelsea **** was a wonderful partner in helping me with my policy. If not for her persistence (never giving up on me) I dont think l would ever have the extra help on my medicare. I just wouldn't go to any doctors. So thanks Chelsea. 

Business response:

Thank you, Fred for your review. We are glad Chelsea was persistent in helping you with your Medicare needs. She is very knowledgeable and competent with Medicare. We are pleased she gave you the confidence to see your doctor. 

Evelyn Ferry's profile image
Evelyn Ferry 
3 years ago

Chelsea was wonderful helping me sort through the Medicare maze. She was patient & empathetic & had a great sense of humor. It was a pleasure to talk to her. No pressure at all. I feel good about my plan & the benefits we decided on. TSS is a great company. 

Business response:

Thank you Evelyn for taking the time to praise our agent Chelsea. She does a good job of educating her clients on Medicare in a pleasant and friendly way and is a good representative of our company's values. 

James S's profile image
James S 
3 years ago

I had had enough of the high call volume and hurry up attitude of the tv commercials. Mikahla responded to me when I recieved a message from her concerning updating my Medicare benefits. She was very informed and patient with my questions. The whole procedure was short and easy! I could have never figured it out myself, and what a difference! I'm much better off with the new government benefits. Thank you again! James 

Business response:

Thank you James for reaching out to us about Mikahla guiding you through the maze of Medicare. We are so glad that her knowledge and patience with the procedure made it short and easy for you. 

Richard M's profile image
Richard M 
3 years ago

I am glad I chose TSS, they are they most professional people I have talked with. Mary Great has taken her time explains to me the things I need to know. I believe she goes above and beyond her call if duty. She is doing a stand up job! 

Business response:

Thank you for the kind review. Mary looks forward to assisting her client's with all of their needs. She has a great personality and treats her clients like family. We are glad to have her as a part of our team. . 

Rosa A C's profile image
Rosa A C 
3 years ago

Exelente atención todo muy bien explicado por Miss Dalia *******. Gracias por atenderme 

Business response:

Buenas Tardes , Gracias por brindarnos su experencia en nuestro sitio web de BBB. Dalia es una persona cordisal y profesional . Nos alegra mucho escuchar lo bien que Dalia la atendio. 

Linda W's profile image
Linda W 
3 years ago

Mary ***** was very helpful to me. She was very patient. She explained the process for applying for Medicare savings so I can understand. 

Business response:

Thank you for the review. Mary is very patient and kind. She treats all of her clients like family and looks forward to assisting them with their healthcare needs. 

Gladys L's profile image
Gladys L 
3 years ago

Dalia muchísimas gracias, quiero decirle que usted es una excelente persona y muy eficiente trabajadora, hace su trabajo con verdadera responsabilidad y amor, cuando uno ama su trabajo, lo hace muy bien, y eso es lo que usted hace un trabajo más que excelente es muy humana, por favor no cambie nunca, que Dios la bendiga eternamente a usted y a su familia, porque lo merece!!! He estado leyendo toda la información y se la reenvíé a mi hijo, para que el desglose toda esa información y aproveche lo que el necesita, el habla, lee... read more

Business response:

Buenas Tardes Gladys , Gracias por brindarnos su experencia en nuestro sitio web de BBB. Dalia es una persona cordial y profesional . Su pasion por el trabajo que realiza no tiene limites. Ella hace todo lo posible para ayudar a todos de la familia de Trusted Senior Specialist. Es un gran pacer escuchar su experiencia con Dalia. 

Sharon L's profile image
Sharon L 
3 years ago

My agent today was Chelsea ****, and I was so happy and relaxed talking with her. She was professional in every manner. She helped me with all my questions and provided me with exactly what I needed for my part D supplement and provided me with more added coverage for what I needed. It was a pleasure working with her and would call on her again. Thank you Chelsea, you are awesome. 

Business response:

Thank you, Sharon for taking the time out to praise our agent Chelsea. We are so pleased she was able to answer all of your questions and get you the coverage you needed. She truly cares about her clients. 

Heather L's profile image
Heather L 
3 years ago

Ms. ******* made me feel so comfortable it was like I'd known her forever! She treated me like family. She helped us set up some interim health insurance while my husband is on a contract job. She was knowledgeable and professional and made the task quick and easy. 

Frequently asked questions about Trusted Senior Specialists

How is Trusted Senior Specialists rated?

Trusted Senior Specialists has a 4.9 star rating with 593 reviews. 

When is Trusted Senior Specialists open?

Trusted Senior Specialists is closed now. It will open at 8:00 a.m. 

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