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384 W Main St, New Britain, CT, 06405, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | 10:00 a.m. to 3:00 p.m. |
I called and set up an appointment to drive and hour to test drive a tundra, only to find the owners trash all over the vehicle, (to include an open bag of chips.) Add states no collisions-carfax reveals moderate damage to front end from crash. Smoker car, obvious damage to suspension, check engine light on for 2x codes. No transparency/claimed knowledge on anything stated. Do not waste you time with this place.
Too many issues with vehicle. Plus, we had to physically go back to their office in order for them to provide me with "partial" credit for my deposit. I asked other dealerships if I would need to come back for my deposit if I decided not purchase and they said, no. They could easily provide credit over the phone. Not a place that I would recommend due to the lack of quality of the vehicle (the car was running in their lot when we arrived and we were 1/2 hour early for our appointment) and the manager's emails were very conde... read more
We drove from PA and bought the vehicle. The staff was extremely helpful and honest about the vehicle. Very happy we made the 3 plus hour drive to purchase a car from such a great business.
Very helpful
They were great. Got me what I wanted. They were offered 1k more for the car after I left a deposit. They said they’ve been in business for 40 years and they don’t play tricks. I like it when integrity wins over money.
They were great they greeted us when we pulled up and answered all are questions and we left there feeling good can’t wait to pickup my Truck this week ⭐️⭐️⭐️⭐️⭐️
I hate going to dealerships. I always run into these pushy salesmen who don't listen & lying finance guys. I called & spoke with John over the phone & Greg when I went to the dealership.They made the purchase process easy. I would highly recommend them.
Rapid response from dealer
I did not end up purchasing a vehicle from them, but he was prompt with communication and answered all of my questions regarding the vehicle.
Trolley Square Services Center has a 4 star rating with 187 reviews.
Trolley Square Services Center is closed now. It will open tomorrow at 8:00 a.m.
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