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3441 Dickerson Pike, Nashville, TN, 37207, United States
Get directionsMy husband had surgery this morning and from the Pre-Admission testing all the way through surgery and discharge, the experience was exceptional! Great care! Love!
Back in May, I've tagged TriStar Southern Hills Medical Center with gratitude. The emergency room and cardiology sergeant were simply outstanding and saved my mom (83-years old). Today, we had a different experience. Not only the hospital reception lost my moms order for the blood work, but they did not let me to come in with her to comfort her (their own heart attack post-surgery patient). They did not even look for her paperwork until I personally called the doctors office!! They had her wait for may be over an hour and di... read more
Back in May, I've tagged TriStar Southern Hills Medical Center with gratitude. The emergency room and cardiology sergeant were simply outstanding and saved my mom (83-years old). Today, we had a different experience. Not only the hospital reception lost my moms order for the blood work, but they did not let me to come in with her to comfort her (their own heart attack post-surgery patient). They did not even look for her paperwork until I personally called the doctors office!! They had her wait for may be over an hour and di... read more
Locking a suicidal person in isolation for three days and forcing sedatives into their body is anything but “healthcare”. I came to you all for help, and what I received was physical abuse, emotional trauma, and an even worsened mental state. I begged multiple times for psychiatric care, and I was told that “The doctor has more important things to do”. I had to request that three staff members stay out of my room/prison cell due to their abuse, and my requests were ignored. Oh, and thanks for sending me to MTMHI. They made t... read more
My carpal tunnel surgery went great! The staff is so friendly and considerate, and Dr. Patton is a rock star surgeon!
Business response:
Thank you for taking a moment to share such kind words. We will be sure to recognize the team for exceeding expectations!
Everyone was very nice & professional during these times. Staff constantly cleaning. I felt very comfortable with Mia doing my testing. Thank you
I’ve been seeing this practice for the last 2 years. Dr. Sara Owens office.Yet today I was handle was such level of racism that I haven’t dealt with in years. 2 white women ahead of me was handled with a great level of care. However, I have 3 insurance coverage I know are on file...and was given the run around for 30 minutes. I will not be back.
Business response:
Thank you for sharing your honest feedback, Aubrey. If you are open to it, we would appreciate the opportunity to discuss this experience with you and further learn how we can improve. Please feel free to reach out to the practice manager at TriSTar Medical Group StoneCrest Internal Medicine directly (615) 223-9233, and we will ensure someone follows up with you. Again, please accept our apology and know the experience you describe is not acceptable in our eyes.
My carpal tunnel surgery went great! The staff is so friendly and considerate, and Dr. Patton is a rock star surgeon!
Business response:
Thank you for taking a moment to share such kind words. We will be sure to recognize the team for exceeding expectations!
I’ve been seeing this practice for the last 2 years. Dr. Sara Owens office.Yet today I was handle was such level of racism that I haven’t dealt with in years. 2 white women ahead of me was handled with a great level of care. However, I have 3 insurance coverage I know are on file...and was given the run around for 30 minutes. I will not be back.
Business response:
Thank you for sharing your honest feedback, Aubrey. If you are open to it, we would appreciate the opportunity to discuss this experience with you and further learn how we can improve. Please feel free to reach out to the practice manager at TriSTar Medical Group StoneCrest Internal Medicine directly (615) 223-9233, and we will ensure someone follows up with you. Again, please accept our apology and know the experience you describe is not acceptable in our eyes.
TriStar Skyline Medical Center Emergency Room has a 4.1 star rating with 1,102 reviews.
TriStar Skyline Medical Center Emergency Room is open now. It is open 24/7.
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