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Trinity Health Medical Group, Primary Care - West Olive
- Healthcare
- West Olive, MI
About this business
Trinity Health Medical Group is a multi-specialty physician network that employs more than 500 physicians and advanced practice professionals in Grand Rapids, Muskegon, Holland and the Lakeshore.Our care model centers around the patient relationship within a Catholic faith-based setting, in which we become lifelong health partners with you and your family. We also encourage active patient involvement and provide a higher degree of accessibility than the average doctor. We are part of Trinity Health, one of the nation's large... read more
Location details
15151 Stanton St, West Olive, MI, 49460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had seen Dr. Tornga for several years without any problems, but this year I was overbilled for an annual physical, by an added office visit charge. I had no complaints or health issues when I had my appointment, and I went through the Trinity Health system to try and resolve this with 12 different communications - all the time ending in their simply saying that the charge was justified. Though the notes from my appointment say nothing about addressing a problem, or doing any extra procedures, the insurance company identified... read more
The doctors are good but we were overbilled for an extra office visit during a routine physical which ruined our experience and opinion of the practice which we have been satisfied with in the past. We tried to work it out with Chris in the billing department and Trinity health customer service to no avail. Very frustrating.
Very disappointed to have to write this review. I have had an amazing experience with Jessica Roossien but I will no longer continue as a patient with this office due to an utter money grab in the form of charging an additional appointment code during my routine physical for “discussion of medications”. The extent of that discussion? “Is the med working for you?” “Yes” “Okay great, no changes”. This is NOT a reflection on Jessica, as she is INCREDIBLE and wonderful to talk to, but on the office policy and the surprise bill I... read more
Wonderful staff they know what they’re doing! Very friendly and makes you feel comfortable and welcomed. Highly recommend this place for primary care.
All of the staff are wonderful! Dr. Cunningham, Dr. Roossien, the nurses, the front desk gals, and the phone nurses - all very nice and helpful! (Shout out to Melanie for helping me multiple times this week!) Lol. Can’t say enough good things about this office! 20/10 would recommend
Frequently asked questions about Trinity Health Medical Group, Primary Care - West Olive
How is Trinity Health Medical Group, Primary Care - West Olive rated?
Trinity Health Medical Group, Primary Care - West Olive has a 3.8 star rating with 10 reviews.
When is Trinity Health Medical Group, Primary Care - West Olive open?
Trinity Health Medical Group, Primary Care - West Olive is closed now. It will open tomorrow at 9:00 a.m.
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