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Trapp Cadillac Chevrolet
- Body Shops
- Houma, LA
About this business
Trapp Cadillac Chevrolet is a leader in the service industry from sales to service to body repairs! Also our quick lube center services all makes and models! We also install custom accessories to any vehicle to give your vehicle that uniqueness that stands out in a crowd. We strive for outstanding customer service and have standards in place to ensure complete satisfaction. Please come by to see one of our specialist in one of our departments and become part of the Trapp Cadillac Chevrolet family!
Location details
200 S Hollywood Rd, Houma, LA, 70360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Business response:
We at Trapp Cadillac Chevrolet deeply regret that you are dissatisfied with your purchase and your treatment here. As per conversation with our General Manager, Barry Songy, you stated that you elected not to test drive the vehicle before purchasing. The 2016 Chevrolet Malibu has the newest in fuel saving technology with the AutoStop Feature. After the service department inspected your vehicle on two separate occasions, it has been determined it is functioning as designed. At this point in time, we feel that this matter has ... read more
Business response:
Laura, I would like to extend an apology for your service experience. It’s important to us that we satisfy every customer and you help our business by bringing these inconsistencies to our attention. I am concerned about this issue and would like the opportunity to mend it. If you could contact me at your earliest convenience we can work at resolving this. Thank you. Sincerely, Heather Burton - Service Manager - (985) 876-6570
I had my car towed there following an accident on the 5th of this month (January) and as of yesterday it was still untouched after they told my mother they broke it down and gave a false estimate. Lied about ordering parts and everything as if Im not paying for a rental out of pocket. I was given 2 deadlines, both which were broken as to when my car would be ready(the 15th and the 19th). I also have pictures from the day it was dropped off and I took more the other day. It was still in the same spot with the same cracked pie... read more
Great team great people great everything
Frequently asked questions about Trapp Cadillac Chevrolet
How is Trapp Cadillac Chevrolet rated?
Trapp Cadillac Chevrolet has a 4.2 star rating with 221 reviews.
When is Trapp Cadillac Chevrolet open?
Trapp Cadillac Chevrolet is open now. It will close at 7:00 p.m.
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