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Toyota South

4.8

About this business

For over 100 years, the Gates Auto Family has prided itself on supplying great cars to the Lexington-Fayette area, and Toyota South is no exception to that mission. Toyota South is proud to serve top cities in Kentucky like Frankfort and Louisville. From our fan-favorite Toyota RAV4 to the impressionable and reliable Toyota Corolla, Toyota South has the car, truck, or SUV you're looking for to upgrade your daily commute. Our knowledgeable and friendly staff is prepared to help you on all things surrounding the car buying jou... read more

Location details

961 Four Mile Rd, Richmond, KY, 40475, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
SunClosed
4.83,883 reviews
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Steve Bishop's profile image
Steve Bishop 
7 years ago

I love Toyota South, I took my car in to have recall work done and from where I work 2nd shift I needed to drop my car off then pick it up the next day, they let me use a loaner vehicle and my car was ready for me the next day 

Business response:

Thank you Steve for sharing your experience! Thank you so much for your business. 

Myra Kelley Cheak's profile image
Myra Kelley Cheak 
recommend  Recommended
7 years ago

I have owned 6 Toyota’s.. 5 were bought through this dealership and the sixth was an exchange of my #5 with my son’s Toyota. Even though #6 was purchased at another dealership, I go to Gates because of the service. They will always have my business unless they ever show me they don’t deserve it. They have been honest with me. I also like they offer me a loaner so they can service my car. 

Samantha Crutcher's profile image
Samantha Crutcher 
7 years ago

Employees are always super nice and friendly. Definitely the only place I will ever be doing business with 

Business response:

Thank you Samantha for rating us! We so appreciate it! 

Paul Switzer's profile image
Paul Switzer 
recommend  Recommended
7 years ago

Just purchased my 2nd car from here. By far the best service out of all the other Toyota’s I have been to. I live in Frankfort, and it’s worth the hour drive to come here. Chase Freeman is an excellent person to deal with. He isn’t pushy at all, and knows how to get you in and out the door quickly. Plus the coffee and cookies aren’t bad either. 

Christine Gildersleeve's profile image
Christine Gildersleeve 
7 years ago

I take all of my vehicles to Toyota South for servicing, even the non-Toyota’s! The service team is great and informative. Last month I had a different car serviced and it needed some work but I wasn’t ready to have it done. There was no pressure and they finished only what I had requested. The waiting area is clean and inviting. Free coffee, hot chicolate, bottled water and fresh baked cookies are always available. I’ve also purchased 2 vehicles here. Easiest and best car purchases ever. Thanks!! 

Business response:

Thank you Christine for sharing and your continued business! We so appreciate your kind word. Please reach out if you need anything! 

Dave Goff's profile image
Dave Goff 
7 years ago

By far the best buying experience I've ever had from any dealership! Mike Reffert and Rick Witt were both very professional and went out of their way to make sure I got what I wanted. Everything that was discussed was on the vehicle when I arrived for pickup, and at the exact price I was quoted. All the other staff I encountered were great as well. They made the entire process as quick and painless as possible. 

Chris Lewis's profile image
Chris Lewis 
7 years ago

Gave me the run around for a week. Didnt even have the guts to call me back after being promised the next day. Had the receptionist call me saying i forgot some papers from my car i was trading in. If your looking for a straight answer i wouldnt recommend. 

Miranda Stacy's profile image
Miranda Stacy 
7 years ago

Amazing service from our salesman Clarence and financial manager Cynthia. Worked extremely hard and helped us in any way they could to get us what we needed. Will most definitely be going back to them in the future! 

Business response:

Thank you Miranda! 

Matthew Caudill's profile image
Matthew Caudill 
7 years ago

Business response:

Thank you for rating us Matthew! 

Frequently asked questions about Toyota South

How is Toyota South rated?

Toyota South has a 4.8 star rating with 3,883 reviews. 

When is Toyota South open?

Toyota South is open now. It will close at 7:00 p.m.  

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