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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I had a good experience ,Judy explained me what do i need to do/follow up for future service.it was better than before , only when i paid credit card why i got surcharge , nobody told me about that
Customer service was great everyone was very helpful William Blackwood was phenomenal I would recommend anyone to Toyota.
Do not come here! Avoid this dealership! My experience with Toyota of Massapequa was horrendous, particularly with their sales manager, Daniel Algarin. His behavior was completely unprofessional and disrespectful the moment I asked for the GM's email. Instead of providing it, he had a sales consultant give me a false email address. Here's what happened: Yesterday, Tuesday, 07/16/2024, around 7:40 pm, I visited Toyota of Massapequa with my friend to purchase a car (bZ4X) that we had booked on Sunday, 08/14/24. Initially, the ... read more
We always have excellent service. Tim keehner is always professional and knowledgeable. We always appreciate him
I waited 26 months for my vehicle to come. It finally arrived but this guy is very busy and it was very inconvenient for him to talk to me to the right way. I had never got this kind of treatment from a sales person.
Business response:
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Shaun Fisher General Manager
Wrong email address. Leave me be. You really should double check your data entry. Word
A Rating of 1 is too generous. Be aware of shady practices at this Dealership. Have a credit score of 850, putting 10,000 down on a Venza and offered 10%apr. About to walk, finance lady comes back moments later 8.7%apr. began to exit, when Manager approaches and offers 5.9%apr. Why wasn’t 5.9% offered up front because if they can get the buyer to pay 10% that’s more money in their pocket. Do not like dishonest people! And now after contacting them to return my registration from my car that they took, I still haven’t received... read more
Business response:
I am sorry that you are upset regarding the interest rates. Unfortunately, there is no rate at 2 % like you were hoping for. We strive to get the best rate possible for our customers. We didn't offer 5.9% because we couldn't get that. We did let you know that you could bring us a check from your lending institution. If you would like to contact me regarding your registration, I will get it back to you but I can't email it to you for privacy reasons. Charleen Coleman 615-890-1500 ext 3071
Needed inspection - found suspension problem - fixed and averted a possible accident - can't be more grateful!
Good quality of customer care. They answered all my questions and took care of my car without me being concerned at all
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 19,818 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 8:00 p.m.
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