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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Our Toyota dealership has served the Dallas metropolitan area since 1974. In addition to offering Toyota sales and service, and being a multi-time Toyota President’s Award winner, we’re dedicated to giving back to the community. We have sponsored events and organizations such as the USMC Toys for Tots program, Operation Once in a Lifetime, North Texas Crime Commission and Town North YMCA. At our Toyota dealership, we work hard to deliver excellence. We boast a wide selection of new and used Toyota cars, as well a... read more
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
This place is a rip off ! The service advisor Alvin Carpio first over charged me on the amount of oil my tuck takes, then attempted to get me to replace the rear shocks for $750.00 and front Struts for $1,500.00. My shocks and struts are fine and no need of replacement. When I neglected to get his over priced shocks and struts, his reply was. " Is it that you can not afford it?" The service manager agreed I was over charged and stated he would contact me for refund. No contact. Two messaged left for the General Manager Darre... read more
Business response:
dblwoof, thank you for taking the time to share your experience with us. Hearing about experiences like yours helps us to identify areas in which we can improve upon. Please contact me at your earliest convenience so I may help resolve your concerns. Sincerely Darren Dortch - GM - Darren@toyotaofdallas.com - 972-241-6655
Horrible and Headache Horrible and a Headache. First I was handed from one sales man to another and than now 1 month later Im still unaware of if my deal has been finalized yet. Between all of the people I worked with nothing was consistent with the information that all of them had. Very poor communication inside the building from one man to another. I wish this would have been a easier transition but instead a headache and now my bank is hitting me with late payments for the car I don't even have. I was contacted yesterday ... read more
Business response:
karps24, we appreciate you taking the time to share your feedback with us. I apologize for any inconvenience you've experienced while completing your purchase with us. Please contact me at your earliest convenience so that I may have the chance to resolve all of your concerns. Sincerely Darren Dortch - GM - Darren@toyotaofdallas.com - 972-241-6655
Don't buy used cars from Toyota of Dallas!! I bought a used Lexus LS 430 last year from TOD. The right side rear view mirror was not working properly before we sign the paperwork and the salesman (Richard Brooks) promised that they WILL TAKE CARE OF IT when it was convenient for us but so far nothing has been done. He won't return my call and the used car manager( Shane Manry) was going to look into the situation for me but still NO word from him either. They promised you everything but don't deliver. This is how they operat... read more
Business response:
love2fishfw, My apologies with the staff in regards to the communication. If you have any issues in the future please feel free to email me Sincerly, Darren Dortch GM darren@toyotaofdallas.com
Fast and Easy Service! George in the service department was great. I was just in for a routine service that I have with my ToyotaCare package and he had me in and out in less then an hour! He also was extremely friendly and gave me updates as my car was getting serviced. With the new facility the wait was even enjoyable! Thanks George and Toyota of Dallas!
My 2nd Toyota - Go big or go home! So I found out the my 2011 Camry had depreciated dramatically, I decided to head over to Toyota of Dallas to get my dream trunk - the Tundra. I called the day before News Years Eve and talked with Andrew about the truck of my choice. He set up and appointment for New years Eve for me to come in and see the truck. First thing, he was very prompt! He called me a little before my appointment to confirm and was ready to go at 1:30pm. He showed me the truck I first inquired about but saw that wa... read more
A Smoothe Experience I've bought at least 4 vehicles from Toyota of Dallas. They always provide great deals and service on my vehicles. It's comforting to know that the follow up is as good as the purchase experience. Very little selling by them, just some negotiating. I always get a good price. I've tried dealing with other Toyota dealerships and they fight tooth and nail for every dollar. This dealership gets it. we want a good price without the annoying haggling that lasts 4 hours. So thanks Toyota of Dallas for the court... read more
Business response:
Steve, thanks for the positive feedback! We greatly appreciate your business! We look forward to seeing you in 2018! Darren Dortch GM
2013 Toyota Camry LE Excellent experience. Pleasure to do business with, especially the finance department and Andrew Clark. Will return to purchase future vehicle from Toyoya of Dallas. The professionalism over everyone I delt with was such a nice surprise. This is how car-buying should be everywhere.
Business response:
Thank you for your positive feedback! We appreciate your business and look forward to helping you in the future! Sincerely, Darren Dortch GM
Toyota of Dallas makes it look easy I inquired on a new Highlander that I knew would be hard to obtain. Mitchell, the director, went above and beyond to find the Highlander from another dealer. He had the vehicle at the dealership waiting for me in time for out appointment the following day. After meeting with Mitchell, he introduced me to one of his consultants Andrew Clark. He took me the rest of the way and I couldn't be happier with my new Toyota.
Business response:
Thank you so much for the positive feedback ! We appreciate your business and look forward to working with you in the future! Sincerely, Darren Dortch GM
anthony in used sales Anthony O was very friendly, not pushy, nicest sales guy there...rest of staff wasnt so great. Staff you close with to sign final.documentation takes forever! Uncomfortable waiting conditions. Better treatment waiting in my hair salon.
Business response:
Thank you for your positive feedback on Anthony! I apologize for your wait for the final paperwork. We appreciate your business and we look forward to working with you in the future. Sincerely, Darren Dortch GM
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 19,307 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is closed now. It will open tomorrow at 7:00 a.m.
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