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Town & Country Ford Collision Center
- Body Shops
- Nashville, TN
About this business
Location details
801 Gallatin Pike N, Nashville, TN, 37115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedExcellent Service and Sales department. I would highly recommend them
Business response:
Thank you Tara! Hope we see you again soon.
Less than a year ago I purchased a 2019 Ford Fiesta. I was looking for a cheap, economical commuter car. No bells or whistles. My Fiesta even has roll down windows. I didn’t want a big car payment and didn’t need all the fancy stuff. I just wanted to be able to get from point A to point B. I was actually fairly proud of myself for my thrift. I left the dealership with a new car for about 14 grand out the door. I made a sizable down payment and felt like I was set for a few years with something reliable. That has not proven t... read more
RecommendedI recommend there service and they have awesome Sales men
Business response:
Thank you Ashley! Love your recommendation.
I see by reviews I should have researched their customer service prior to making an appointment! I came in for a synthetic oil change and brought my own oil, tire rotation, fill fluids and importantly a GPS update as I will be traveling. Upon checking out I did not receive a vehicle check-up form as I always have over the years at every Ford dealership? When I left there I noticed the GPS not picking up addresses it had before the “update” and all my saved information was deleted, etc. I called them and returned only to be t... read more
These guys are crooks. They misdiagnosed a braking problem in my car, charged me $750 for a fix I didn’t need, of which $279 was for a part that list for $80 on the internet. When I got my car back from them the problem persisted, I took it back and they rediagnosed the problem and told me it would be an additional $1500 to fix. No thank you. Stay far away from these people, they’re bad folks.
Business response:
The repair on March 2nd, was an assembly. You may have priced out an individual item and not an assembly and you did have a rental factored into your bill. I did see you were back in yesterday with same complaint. I am sharing with Service Manager to check into the concern. I don't know if you reached out to him, his name is Mike Welch, (615) 865-1280.
I will never ever use this dealership. I know the general manager personally. I have known him since I was a baby. He took advantage of me and my husband that is a former us marine. I have three children and he sold us a car and made 13k over what the car is worth. We are now stuck in a vehicle that we can barely afford and can not get rid of it. Please do not use this car lot. They are greedy and will do anything to make their money regardless of how it affects the customer. It’s been years of financially struggling. I real... read more
I bought a 2014 Focus from this dealership. The car had 26K miles on it when I bought it. This was 2 years ago this week. In the past two years I’ve had the clutch replaced 3 times, and the first two times were at this dealership. The last time I went to get it fixed, I decided to go to a different dealership to get it done. They informed me that the clutch had been replaced before I even bought the car. Town and Country Ford didn’t tell me this was an issue. They didn’t show me a service report. They didn’t show me CarFax. ... read more
RecommendedGreat Service! Great people
Business response:
Thank you for the recommendation. We think your pretty great too!
Recommendedservice and sales have always gone above and beyond for me to their fullest abilities, repeat customer
Business response:
Thank you Tim! We love taking care of our customers! We appreciate all the business you and your friends have given us over the years.
Frequently asked questions about Town & Country Ford Collision Center
How is Town & Country Ford Collision Center rated?
Town & Country Ford Collision Center has a 3.8 star rating with 186 reviews.
When is Town & Country Ford Collision Center open?
Town & Country Ford Collision Center is closed now. It will open tomorrow at 7:30 a.m.
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