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Town & Country Ford
- Car Dealers
- Bessemer, AL
About this business
Our motto is: “Every customer is our best customer.” Town & Country Ford is a family-owned and operated dealership located in Bessemer, AL. Since opening the doors in 1999, the faculty has strived to be an example of exceptional customer service, knowledge of products, and vehicle services. We have a state-of-the-art Collision Center that can fix any make or model vehicle. Our Premier Club award winning Parts Department is ranked as one of the top in the nation. We have won Ford Motor Company’s highest awar... read more
Location details
5041 Ford Pkwy, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Terrible service department! Had Explorer, under warranty, in shop for over a month. Said it would absolutely be finished yesterday.....guess what? They lied.
RecommendedMichelle Pope made my first time car buying experience a breeze. She was wonderful to work with!
Michelle Pope made my first time car buying experience a breeze. She was wonderful to work with!
I bought a truck back in October 2019 from Jay and Florian. Their service then was exceptional, but today it got even better. A local mechanic had quoted me over $600 to replace brakes and rotors on a truck that had just had them replaced less than three months prior. I called Florian and he personally arranged for me to bring my truck to the service department where it was determined my truck needed neither brakes nor rotors, and the issue was being caused by rocks and mud in my wheel. These guys are incredible and once aga... read more
I cannot praise enough the professionalism and knowledge of Dale Cox of Town and Country Ford. He knew all there was to know about the vehicle I purchased today. If you’re in the market for a new vehicle, you would be doing yourself a favor by requesting Dale!!!
I cannot praise enough the professionalism and knowledge of Dale Cox of Town and Country Ford. He knew all there was to know about the vehicle I purchased today. If you’re in the market for a new vehicle, you would be doing yourself a favor by requesting Dale!!!
Failure to follow through on their statements. They need to learn to stand by their promises & communicate honestly with their customers.
Thankful for the excellent customer service of Derrick Young!! I never thought I’d be excited to have a van. But, never say never! We love our Honda Odyssey! Thanks, Derrick!
Town & Country has the worst service dept. I would not recommend them to anyone. The last visit they lost a lug nut off one of my wheels. Didn’t bother to tell me neither. This was a brand new set of lug nuts that I just purchased because they damaged the last set that was on there. Also told me my battery was bad and needed to be replaced. The battery is two months old. I carried it to another place to have it checked and they said the battery is fine. Now I wonder how many batteries they’ve sold to people who really didn’t... read more
Frequently asked questions about Town & Country Ford
How is Town & Country Ford rated?
Town & Country Ford has a 4.7 star rating with 3,527 reviews.
When is Town & Country Ford open?
Town & Country Ford is closed now. It will open at 9:00 a.m.
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