Town & Country Ford's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Town & Country Ford

4.7

About this business

Our motto is: “Every customer is our best customer.” Town & Country Ford is a family-owned and operated dealership located in Bessemer, AL. Since opening the doors in 1999, the faculty has strived to be an example of exceptional customer service, knowledge of products, and vehicle services. We have a state-of-the-art Collision Center that can fix any make or model vehicle. Our Premier Club award winning Parts Department is ranked as one of the top in the nation. We have won Ford Motor Company’s highest awar... read more

Location details

5041 Ford Pkwy, Bessemer, AL, 35022, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.73,527 reviews
Select a rating
Carleen Guffey Abercrombie's profile image
Carleen Guffey Abercrombie 
recommend  Recommended
6 years ago

Eric Washington was the sales consultant I was lucky enough to have take care of me when. I was looking for a new car. He has been so patient and so helpful, understanding my needs and budget. I could not have asked for a better experience. I recommend him whole heartedly. 

Sandra Adams Cheek's profile image
Sandra Adams Cheek 
recommend  Recommended
6 years ago

Just bought a new Ford Explorer - Eric Washington was super easy to deal with - a great experience from the test drive to the financing to the technology expert setting up my car! Thank you! 

Jasmine Cain's profile image
Jasmine Cain 
6 years ago

I was starting to lose faith in the service department after they lost several people (Get well soon, Shawn) and the newly hired staff didn't seem to have basic knowledge of the vehicles they're supposed to be communicating repair instructions. That was until I met Vanessa, the shop manager. She stepped in and handled everything personally and I never had to ask twice or call over and over to see if it was done. She looked up my records and knew how much money I spent a year in maintenance and even enrolled me in their rewar... read more

Emily Gordon's profile image
Emily Gordon 
recommend  Recommended
6 years ago

Jay Mathis made our car buying experience WONDERFUL! So thankful for him! Definitely worth the 2 hour drive.. we will bring our business back! ❤️ 

Andrew Lowery's profile image
Andrew Lowery 
recommend  Recommended
6 years ago

definite recommendation here 

Michael Dailey's profile image
Michael Dailey 
6 years ago

If you want a truck you have to go see Gary Shotts at Town and Country Ford. Gary takes customer service to the next level! Gary has put me in my last 4 F150 and advised me honestly on my F250 that I did not buy from him. I trust Gary and the team at Town and county to always be fare and honest with the customers best interest first. I will always go to Gary Shotts and Town and Country Ford first, because I know that they will shoot you straight. Thank you Gary. 

Michael Dailey's profile image
Michael Dailey 
recommend  Recommended
6 years ago

If you want a truck you have to go see Gary Shotts at Town and Country Ford. Gary takes customer service to the next level! Gary has put me in my last 4 F150 and advised me honestly on my F250 that I did not buy from him. I trust Gary and the team at Town and county to always be fare and honest with the customers best interest first. I will always go to Gary Shotts and Town and Country Ford first, because I know that they will shoot you straight. Thank you Gary. 

Tammy Duffy's profile image
Tammy Duffy 
recommend  Recommended
6 years ago

fast and friendly service from Greg White and did not feel pressured and Greg did a awesome job showing me my new Lincoln continental. I will definitely recommend Greg White to anyone in search of a new car. thank you very much. Tammy Duffy 

James T Gosnell's profile image
James T Gosnell 
recommend  Recommended
6 years ago

Another great experience. We have purchased several vehicles with help from Derrick Young. He was a great help and was very professional. Highly recommend. Wouldn’t go anywhere else. 

Frequently asked questions about Town & Country Ford

How is Town & Country Ford rated?

Town & Country Ford has a 4.7 star rating with 3,527 reviews. 

When is Town & Country Ford open?

Town & Country Ford is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com