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Tom Wood Nissan

4.6

About this business

Welcome to Tom Wood Nissan in Indianapolis, IN! Visit us at 4150 East 96th Street to explore our selection of new 2018 Nissan vehicles, used cars, or to service your current car, truck or SUV in our Nissan service department today. No matter what brings you in, we look forward to working with you! 

Location details

4150 E 96th St, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.64,205 reviews
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Kristi Rasey's profile image
Kristi Rasey 
recommend  Recommended
4 years ago

Just wanted to say thanks again to Scott Herrman at Tom Wood Nissan for always making my car buying experience smooth and easy especially with the current status of the world today with the pandemic. Also want to say thank you to Kari Kramer with Integrity Insurance for doing the research and finding me a better rate with my car insurance along with better coverage and saving me over $100 month. Tom Wood Nissan Rocks! 

Donna Treylinek's profile image
Donna Treylinek 
recommend  Recommended
4 years ago

Scott Herrman made getting my new car easy. He even made sure that an issue was taken care of in service after picking up the car. Thanks for taking the stress out of buying a new car. 

Business response:

Donna, thank you for sharing your feedback. We strive to offer a seamless and enjoyable experience for guests and it is wonderful to hear that Scott is doing his job right. On behalf of the Tom Wood Nissan team, we wish you safe travels in your new ride! 

Juan Blanco's profile image
Juan Blanco 
recommend  Recommended
4 years ago

Service personnel is very professional And helpful very please with them I will definitely recommend them 

Business response:

We're so glad to hear that, Juan! Thank you for sharing this kind feedback about our Tom Wood Nissan team. 

Mimi Burnside's profile image
Mimi Burnside 
recommend  Recommended
4 years ago

It was very easy to make an appointment online and the day before I needed to modify the appointment very easy to do all online without calling in I received excellent service I was in and out within an hour and a free car wash! 

Brian Fetter's profile image
Brian Fetter 
recommend  Recommended
4 years ago

Alexis was my Service Advisor and was excellent to work with. She is very knowledgeable and was always looking out for me, as her customer! Thanks for putting me first! 

Business response:

Hi Brian - Thank you for the wonderful feedback about Alexis! We love to hear that she took great care of you and your vehicle. Hope to see you next time at Tom Wood Nissan! 

Monica Jane Maloy's profile image
Monica Jane Maloy 
recommend  Recommended
4 years ago

If you are looking for an easy, fun, and no pressure lease see Scott Herrman! Such an amazing experience. This is my 2nd lease with Nissan and this experience was 1000x better than the first dealership I worked with, highly recommend! He knows so much about the cars, not questions goes unanswered. 

Business response:

Monica - There is nothing we love more than hearing that our customers are having fun during their time at Tom Wood Nissan! Thank you so much for recommending Scott. We love to hear that he addressed all of your questions so you could be confident in your lease. Have a great weekend! 

Sarah Wright's profile image
Sarah Wright 
recommend  Recommended
4 years ago

Katie is the best service advisor in town! She will ALWAYS go above and beyond to make sure you are well taken care of! Love Tom Wood Nissan ❤️ 

Business response:

Thank you for your rave review of Katie, Sarah! We love to hear that you can depend on her to keep you safe out on the roads. All of us at Tom Wood Nissan are grateful to have you as a customer. 

Moi L'amour's profile image
Moi L'amour 
recommend  Recommended
4 years ago

Everyone was very friendly and helpful! Destiny got me started and was very personable. Todd was great, he was honest about the car and walked me through my 1st car buying experience patiently explaining everything! I didn't feel pressured and I got my dream car! 

Business response:

Thank you for taking the time to leave Tom Wood Nissan such a great recommendation! We couldn't ask for better feedback and I will be sure to share your kind words with Todd, Destiny, and the rest of our team. Congratulations on the purchase of your dream car! 

Teddi Nankervis's profile image
Teddi Nankervis 
4 years ago

I made an appointment on 26 May 20 to view and purchase a 2017 Nissan Murano, which had an advertised price of $24,733. This price was guaranteed and documented through the USAA car buying service and TrueCar. I am active duty military so I had to request specific permission to travel to purchase this car. No issues with the price were discussed in the days leading up to the appointment. I remained in contact with the salesman throughout the day I was to travel to purchase the car, and he was aware I would be making an over ... read more

Business response:

Teddi - We want to provide a five-star experience for all of our guests so I'm very disappointed to see this feedback. I need to speak with my team about this situation, but then I will be in touch so we can discuss this together. Thank you, Cliff Yancey - Used Car Manager - 317-688-6576 

Frequently asked questions about Tom Wood Nissan

How is Tom Wood Nissan rated?

Tom Wood Nissan has a 4.6 star rating with 4,205 reviews. 

When is Tom Wood Nissan open?

Tom Wood Nissan is closed now. It will open on Monday at 9:00 a.m. 

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