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Tom Wood Nissan

4.6

About this business

Welcome to Tom Wood Nissan in Indianapolis, IN! Visit us at 4150 East 96th Street to explore our selection of new 2018 Nissan vehicles, used cars, or to service your current car, truck or SUV in our Nissan service department today. No matter what brings you in, we look forward to working with you! 

Location details

4150 E 96th St, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.64,298 reviews
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Tristen Lawrence's profile image
Tristen Lawrence 
9 years ago

Just bought my first car from Tom Wood Nissan! I went to several other dealers and finally truly felt comfortable to buy from Tom Wood! 

Business response:

Thank you for sharing Tristen! So happy we could help! 

Yesim Ecer's profile image
Yesim Ecer 
9 years ago

Business response:

Thank you for taking the time to share your experience, Yesim. Our goal in appraising a vehicle is to quickly provide our guests a price at which we feel comfortable purchasing their vehicle from them. You have a very nice vehicle, and we did our best to provide you a fair offer in a timely fashion. The salesperson who greeted you offered to take the keys from you so as to save you some time while the only manager on duty was finishing up with another guest. When your appraisal was finished, the manager presented you with ou... read more

Jake Hoy's profile image
Jake Hoy 
9 years ago

Cropped out my friends watermark on a PICTURE THEY REPOSTED. Fucking douche bags. I hope a flock of pigeons shit on all your cars give credit when you steal other peoples content. 

Brooke Johnson's profile image
Brooke Johnson 
9 years ago

Business response:

I'd like the opportunity to resolve this issue, please reach out to me at your earliest convenience at (317) 688-6000 or Ken_Kassenbrock@tomwood.com. Sincerely, Ken Kassenbrock, General Manager at Tom Wood Nissan 

Carrie Steller McKneight's profile image
Carrie Steller McKneight 
9 years ago

My 2 year old Rogue needed a new transmission. This did not make me happy, but Katie Marks made a bad situation better by demonstrating excellent service. I've had frustration in the past with this service department but this time, Katie provided all responses I hoped to receive. 

Business response:

Hi, Carrie! I'm so glad we were able to make your most recent experience with us a positive one! I will certainly let Katie know. 

Jaquanda Palmore's profile image
Jaquanda Palmore 
9 years ago
Marty Wood's profile image
Marty Wood 
9 years ago

Joey Crimmins did an amazing job working with me to select my Nissan Rogue! He was enthusiastic and engaged from the beginning, but was never overpowering or intimidating. He found an appropriate balance that met my preferences exactly. When I came to Tom Wood, I was shopping around at other dealers, as well. I wasn't committed to buying a Nissan, although I'd had Nissans in the past. Joey was so very knowledgeable about this vehicle, and about the other Nissan vehicles, that I felt completely prepared to make an informed pu... read more

Business response:

We're so glad that Joe was able make your experience so enjoyable, Marty! We hope you enjoy your new Rogue! 

Jewell Robinson's profile image
Jewell Robinson 
9 years ago

Business response:

We absolutely understand your frustration, Jewell. As our service team has explained, your vehicle has a water leak, and that water leak can cause additional issues. Your vehicle was purchased from CarMax, and unfortunately the extended warranty you purchased from CarMax declined to cover any repairs due to water intrusion. We, along with Nissan Corporate, have done our best to assist you with this. We’re sorry that we weren’t able to resolve this to your satisfaction. 

Jess Mobley's profile image
Jess Mobley 
9 years ago

We loved Tom Wood Nissan so much that we bought 2 vehicles! I have never felt more comfortable or appreciated at a dealership than when we went to Tom Wood. And it is all thanks to our salesman Chad. If you are ever in need of a car, go see Chad! 

Business response:

Thanks for the kind words, Jess! 

Frequently asked questions about Tom Wood Nissan

How is Tom Wood Nissan rated?

Tom Wood Nissan has a 4.6 star rating with 4,298 reviews. 

When is Tom Wood Nissan open?

Tom Wood Nissan is closed now. It will open at 9:00 a.m. 

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