Todd Henderson - State Farm Insurance Agent

Lucia Y 

on BBB

a year ago

one star is a lot. They pay claims and don't investigate and they throw your life away without flinching. 

godfrey c 

on BBB

a year ago

Ms. Fida Yasin is so kind, resourceful, knowledgeable, personable, and funny. It seems like we knew each other from years before. And, this was the first time we spoke about policy at State Farm. It was like talking to one of my friends with knowledge of State Farm policy and procedures. It was easy to transfer all of my policies to State Farm, because of Ms. Fida's personality, knowledge, and respect to listen to her clients. I do recommend if you need professional service, give Ms., Fida Yasin a call at State Farm for all ... read more

Reginald H 

on BBB

a year ago

Reginald and Tammy H****** we live in ********** **** **. We have state farm homeowners insurance since 2007 til present we had hail damage had 3 different adjusters come out all say the same thing the adjuster David from state farm denied our claim four neighbors had hail damage and they all have new roofs we have water damage in our front and living room they refuse to honor our claim going to tell everyone and social media not to go through state farm very disappointed they don't deserve a star 

Roger D 

on BBB

a year ago

When I was around 35 they cancelled me because I was “due for an accident” What a joke. 

Randy M 

on BBB

a year ago

The worst insurance company ever I am so let down by the service, they keep sending cards that are out of date, their app does not work and the stalk you about your tracker they put on your car. The Hilo Hawaii office always blowing smoke up my *** never being truthful 

Cory F 

on BBB

a year ago

Garbage. I have been a customer since I started driving when I was 16. I am 36 now. 20 years with nearly no accidents until the last 2. I have been down on my luck. One accident was in winter when I hit a fence. If the fence wasn't in the right-of-way, I'd have just hit snowy grass. The next was while I had a broken foot and used my dads truck. I normally drive a manual front wheel drive. Not an auto rear wheel. A light rain left the road slick and I spun the end around. Least to say they recently dropped me and I was surpri... read more

Marc D 

on BBB

a year ago

My family was covered by *********** Insurance and was hoping to find a lower quote. My wife was diagnosed with Breast cancer and we needed to find ways to cut back. We contacted State Farm for a quote. Originally they gave us a great quote from their underwriting team that saved us a couple of hundred dollars a month. Maybe thats not a lot to some people but with mounting medical bills, every dollar counts. We left *********** and signed with State Farm. Within a week of signing we were told that their underwriting team mad... read more

Pegah C 

on BBB

a year ago

We have a roof damage after a rain storm, after paying top insurance amount to State farm for over 10 years without any claims, they treated us like a bunch of trash. The adjuster laughed at us when we asked for a complete assessment of the situation and not a guess, after 5 months of calling and getting passed around by the different agents, we were told that we have to accept their $100 check and move on. Their contractor, ****** ********, let us wait at home over 5-6 times prompting that he comes to evaluate and give an e... read more

Erin M 

on BBB

a year ago

After a long long relationship with StateFarm, over 20+ years, time to move on. When we called to get help lowering our rates, we were told, insurance went up for everyone. NO discount for no claims filed in 9 years. No accidents, no tickets. When we canceled, we were told "ok". I can't even express how terrible it feels our good standing and YEARS of being a customer just simply NEVER MATTERED.