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Tire Kingdom
- Automotive
- Brooksville, FL
About this business
Tire Kingdom of Brooksville, FL is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at th... read more
Location details
12161 Cortez Blvd, Brooksville, FL, 34613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
National Tire and Battery, NTB, under the corporate structure of Tire and Battery Corporation, TBC, franchised many of its stores in 2020 and now NTB refuses to honor the contract to provide service on four tires I bought in 2017. I paid them an additional $135.35 for lifetime service on rotation, balancing, flat repairs and road hazards. Now they are not honoring their obligations. I have a 16 year old car and I take very good care of it. Since I bought the lifetime services, I have put only 30,000 miles on it. The tires ha... read more
Business response:
Thank you for contacting TBC regarding your recent experience. We are sorry to read that you are having trouble with the lifetime balancing and the remaining months, if any on the road hazard. Please contact NTB consumer relations at ************** and they can assist you with a resolution.
Do not work for this company this company is very unorganized unprofessional does not handle human rights very well the boss I had was very unprofessional has a potty mouth and talks to his employees anyway he wants and made physical threat towards me and thinks it's okay and they do not know how to treat their employees right
Business response:
Thank you for contacting Tire Kingdom regarding your concern. Your comments have been forwarded to HR through the HEAR line. You should be hearing from them soon via email.
MIDAS - ****************/ HTown 77o77 is trash and will take your money and give your car back to you worse than you took it to them. 9/21/22 took my car in for recommended work Valve cover gasket, oil pan gasket, cooling system labor (new water pump), tune up, alternator belt. paid close to ***** for the work only to get it back screeching when I push on the accelerator, sounding like a lawn mower from my ac (why I didn't ask for this to be fixed) and then running hot. WTH the work I paid for is supposed to keep it from run... read more
Took my car in for a brake pad change. My brakes were not making noise at all. After the change my brakes now squeal loud enough to give me a headache. A problem I was told that would be solved in days. 2 weeks later the brakes are just as loud as they were the day after the brake pad change. When I called to inform them they did not take me seriously and refuted the fact that my brakes even make noise at all. (Main St location in ******* **)
Business response:
Thank you for contacting Tire Kingdom. We appreciate your business and your comments. We are sorry to read that your experience was not positive and thank you for bringing it to our attention. We have forwarded your comments to field management so that they may work with your toward a resolution.
Took my truck in to have 4 new tires on. When the truck was done, I noticed my chrome rims were damaged all around the edge of the rims. I told and showed the store manager. He said it was common knowledge these rims peel. It was not peeling it was from applying excessive pressure. He then stated that there was a recall on my rims. I called the trucks manufacturer. They stated that was not true. The rims do not have a recall on them. I also took the truck right away to the dealership service department. They also looked in t... read more
Business response:
<p>Thank you for contacting Tire Kingdom regarding your recent service. We appreciate your business and your comments. We are sorry to read your experience was not positive and thank you for bringing it to our attention. Please go to *******************************************and complete the form or call ************** so that we may better assist you with your rim concern. Thank you again for contacting Tire Kingdom.</p>
Stay away from Tire Kingdom in *****, **!! I've had several oil changes at the location, never had an issue. I took my 2017 ****** Juke with only ****** miles on it for an oil change, a man came out said I needed all new brakes, roto, new pads and new lines....$700. I thought that was odd as not many miles and even more odd when the same man came out later and told the man next to me that he needed new brakes. I declined brakes. I did take my Juke to *** Boys in *****, **. A nice man checked I only needed new pads on the bac... read more
Total scumbags. I purchased tires with a ****** mile warranty. The tires had almost no tread left after ****** miles. NTB offered $9 prorated warranty. They didnt care and it was very clear they dont honor warranty.
Business response:
Thank you for contacting TBC Corporation regarding your recent visit. We are sorry to read your experience was not positive. Please go to https://www.ntb.com/contact-us-form and complete the form so that someone may get back to you to resolve your concern. Thank you again for contacting TBC Corporation and we look forward to hearing from you soon.
My husband went to your ********************* location to with a large nail in his tire. We do have your tire protection. He was told that they couldn't help him. He wasn't close to home that is why I told him to go there. What type of tire company sends a person away with this problem. I am amazed you have BBB accreditation. I think you need a F rating for customer care.
Terrible. Taking advantage of people with their interest rates. If I could give them 0 stars I would.
Business response:
Thank you for contacting NTB regarding your concern. We appreciate your business and your comments. We are sorry to read your experience was not positive and thank you for letting us know. NTB offers multiple credit options to assist customers that *** need to take advantage of such options. All the options are managed by the issuers independently and have different terms, promotions, and policies based upon the individual customer's situation. Unfortunately, we have no control over the interest rate offered as it is based u... read more
Frequently asked questions about Tire Kingdom
How is Tire Kingdom rated?
Tire Kingdom has a 3.9 star rating with 1,005 reviews.
When is Tire Kingdom open?
Tire Kingdom is closed now. It will open tomorrow at 7:00 a.m.
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