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Tire Kingdom of Panama City, FL is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at th... read more
1918 W 23rd St, Panama City, FL, 32405, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Went in for a basic oil change that's it told them do not rotate my tires because my good tires are already where they are supposed to be so I was sitting for about 2 hours and then they finally come back and say they broke one of the studs on the back tire trying to rotate the tires after they been told not to change the tires so after another 30 mins goes by they say they can't get the lung nut back on and send me on my way out with a stripped lung nut and only 3 studs on my hub and said I'll have to drive like that until ... read more
Dropped off my car on Saturday 3/4/23 for 4 new tires. Quote was good and employees were professional. I advised the individual creating the work order that I did not want the road hazard warranty or balance for life packages totaling around $150. He replied "no problem, I'll take that off". The car was done around 6 PM so I did not pick it up until Sunday morning. When I picked it up, the $150 was still on the bill and I was told a manager had to be present to alter it. I paid the full price and waited until Monday morning ... read more
I went there and was told I did not have to pay for 12 months. I asked the man "so what do I owe today?" He said "nothing" I thanked him and left. The very next day, less than 24 hours after I left the shop, he woke me up out of the bed with 2 police officers at my door threatening me and demanding money. This so called "business" should be s*** down
Business response:
Thank you for contacting NTB regarding your recent service. We appreciate your comments. After looking into the situation for you, it appears that you were told after your inquiry that there was an option for 12 month interest free credit if you qualified. You applied for the credit and when asked by the *** did not provide the approval number for the credit. When the car was completed, you told the technician that it was already paid, took the keys and left without going back inside to finish the paperwork and cash out. Pho... read more
problem on dealing with (tbc) tire-kingdom . on 1/30/22 called and put in my claims, they saw the pictures read the claim. That was almost a month ago . only thing I got from them was that it was kicked up to corp 2 weeks ago. no call no email. The customer service rep can not even enter updates on the claim. I called the ** and left a message, seeing how I had his # from the last time the shop manager lied and said that he called me and fixed the rim. That nonsense took a month to get handled.to where I went to the shop in ... read more
The worst establishment ever The store manager is rude and talks to women like they are trash. He should be taught how to be respectful to customers first before being told hes a store manager. Ridiculous I will never go back there and after spending over 1 k for 4 new tires and FREE rotation that they wont do I will make sure everyone knows how much of a rip off they are
On November 25, 2022 NTB had a buy 2get 2 new tires sale I made an appointment for 11/27/22 I was sent a email confirmation ************************************************* took off from work . On Nov. 26 I was contacted via phone about reschedule appointment because they was over booked and ********* called off. I agreed 11/28/22 I took my vehicle for my time of 10 am I called after 5 hours and *********** tech told me that I would have to wait 4 more hours due to the amount of customers I refused and retrieve my vehicle I... read more
I had car ?? oil change done by the store at *************** in ************* store. They did tire rotation. After the service I am seeing oil drops in my garage where it is parked. Also, the car front is bouncing a lot. I took car to store and was told that the oil pan and engine head gasket are leaking. I had a simple question - what happened in the store at that day that I am seeing these two issues all of sudden. No answer... *********** and they damaged the car so they can do repairs and make money. Really pathetic stor... read more
Tires not rotated as promised with the oil change even after a very long wait. NTB said I needed new rear shocks at over a $400 bill. I went straight to a legitimate shop where I paid $40 for tire rotation AND shock inspection. NTB straight up lied about the condition of shocks. Never again!!!
I took my car in for an oil change. a month later I notice that there was a small oil leak. I was told that my oil drain bolt was stripped and they would replace it. TBC is recommending an oil pan replacement.
Tire Kingdom has a 4.3 star rating with 1,623 reviews.
Tire Kingdom is open now. It will close at 6:00 p.m.
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