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Family owned and operated for more than 40 years! We serve the tire and automotive service needs of customers in Ohio, Kentucky, Indiana, Tennessee, Georgia and Alabama. Our name may be Tire Discounters, but don't let that fool you - tires are just the beginning. We do more to make your tires last longer. We can inspect, recommend and fix almost everything you need to get your vehicle up to speed. Our services include new tires, alignments (We're home of the free alignment), oil changes, brakes, custom wheels, shocks and str... read more
2022 Lascassas Pike, Murfreesboro, TN, 37130, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Love that they are willing to hire people with little or no experience and train them, unlike companies that don't understand that Everyone has to start from the bottom.
My first experience with Tire Discounters was awesome. Michael, the manager, was helpful as well as all of the staff. I have used a competitor in the past but will now be a Tire Disounters @ 2022 Lascassas for life! Thanks!
Business response:
What?! There are competitors ;) We are happy to have you as a part of the TD family, Sharon. Michael is one of our best. Thanks for the stars and see ya again when ya need us.
Repair done timely. Part failed, now trying to resolve a warranty issue. No one, General Manager Mike or General Manager from Church St location, Adam, or Caleb Brown who is their boss has taken action to resolve. First repair almost $1400, then second repair almost $1000. Still waiting for reimbursement.
Business response:
Warranties can be slow to process as we have to work back with the manufacturer as well. I am going to create a customer care ticket for you and alert the team you mentioned about your follow-up through a review. We will pull your information, but if you have a preferred number that we can reach you, please send to support@tirediscounters.com. Talk soon.
I'm giving one star so I can make the comment of this. This store sucks in so many ways. The workmanship and the customer service, everything!! the only good thing was the lady at the front desk trying to help. How much past eight hundred dollars do u have to spend to get treated with respect to be satisfied? to get good customer service or anything. Was very displeased with the whole experience. They will never receive my business again.
Business response:
No matter if we are performing a free service or if it is one of the more expensive services, we work hard to treat all of our customers with the utmost respect. We must connect, Tristan. We would like to connect you with a TD Rep to learn more and address your concern. Would you mind sending your full name and preferred contact information to support@tirediscounters.com? We look forward to connecting.
I went in to get a brake inspection. As each time I go to Tire Discounters I always get the most courteous attendant. Holly was extremely helpful, professional and friendly. I love that they take you to show you the service needed. Great customer service each time I go.
Business response:
We give you a brake on selling and just empower you with knowledge. Thanks for the shoutout, LeTrenda. We love having you in the TD family. We will make sure to send Holly and the team a big group hug. See ya again when ya need us.
Today I had a flat tire on my way to take my son to school and James Beal over at the Lascassas Pike store took great care of me! I appreciate the amazing customer service!
Business response:
James is quite the rockstar! We will make sure to send this love his way. We love having you and yours in the TD family, Rodricka. See ya again when ya need us.
Road hazard warranty is deceptive. 80k mile tire with only 10k miles on it had to pay 42% of the cost of a new tire. Time for a Better Business bureau complaint. By the way $30.00 to mount a tire? Really? Should have went to Discount Tire like i had been doing for years but at the time they didnt have the tires in stock that i wanted.
Business response:
Thank you for alerting us. We definitely want to dig in, Steve. We work hard on our warranty and tire care to make sure you get the best value. We have alerted the team. To best serve you, please send your preferred contact information to support@tirediscounters.com. We take facebook reviews just as seriously as BBB reviews, so I hope you will work with our home office to get to the bottom of this. Thank you!
I hit a pothole in the parking lot across from Tire Discounters. It's on Lascassas Pike where Alll Things Possibe & Station Grill is. It ruined my tire. Tire Discounters got me in. They were very nice, great service & reasonable prices. I'm going to find out who owns that parking lot though
Business response:
Well, at least you were nearby. You can report the pothole at https://tn-murfreesboro.civicplus.com/publiclogin.aspx?dn=www.murfreesborotn.gov&txtRedirect=RequestTracker.aspx&strAction=Login&newURL=%2fforms.aspx%3ffid%3d62. We wil see ya again in 5000 miles for your free rotation. Have a great one.
Business response:
Thanks for the stars! If you ever have any ideas or feedback, let us know at tirediscounters.com/contact
Tire Discounters has a 4 star rating with 447 reviews.
Tire Discounters is closed now. It will open on Monday at 9:00 a.m.
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