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Tim Hortons

3.7

About this business

Location details

16 Queens Quay W, Toronto, ON M5J 2V3, Canada, Toronto, ON, M5J 2V3, Canada

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 11:00 p.m.
Sat5:00 a.m. to 11:00 p.m.
Sun5:00 a.m. to 11:00 p.m.
3.7867 reviews
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Keyu1625 Trivedi's profile image
Keyu1625 Trivedi 
2 weeks ago

I had a very disappointing experience. The staff were extremely rude and seemed to have no sense of how to speak to customers professionally. It felt like no one cared about customer service or the orders being placed. The service was the worst I have ever experienced. I am not completely sure of the employee’s name, but I believe it was Jahid. He was very rude, arrogant, and unhelpful throughout the interaction. Overall, I would not recommend this place based on the poor customer service I received. 

Maulik Patel's profile image
Maulik Patel 
2 weeks ago

The way of communication of is very rude specially jahid. 

Kapil Singla's profile image
Kapil Singla 
2 weeks ago

This location continues to disappoint. Just two weeks ago, I left a negative review because of poor service, incorrect orders, long wait times, and cleanliness issues. Unfortunately, nothing has changed. Tonight, I arrived at approximately 10:35 PM while the location was supposed to be open. There were three employees inside, clearly aware that I was there, yet all of them completely ignored me. I even pointed to the time to indicate that the store was still within operating hours, and not a single employee acknowledged me o... read more

Faieaz Taseen's profile image
Faieaz Taseen 
2 weeks ago
Farhan Mahfooz's profile image
Farhan Mahfooz 
2 weeks ago

Service slow as hell 0 out of 5. Crew seems lost and sleepy. Can’t figure out what to do. Just 3 crew on floor. Linup till outside the gate. Need to hire more people or get active crew. Waited more than 20 minutes for the grill cheese 

Frequently asked questions about Tim Hortons

How is Tim Hortons rated?

Tim Hortons has a 3.7 star rating with 867 reviews. 

When is Tim Hortons open?

Tim Hortons is open now. It will close at 11:00 p.m. 

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