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Tim Hortons

2.7

About this business

Located at 31300 5 Mile Rd, Livonia, MI, Tim Hortons is the perfect place to go for great-tasting, freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate and tea. You can also stop by for a quick snack or delicious meal, any time of day. If you are looking for a treat, try one of our delectable baked goods, including donuts, cookies, muffins, or T... read more

Location details

31300 5 Mile Rd, Livonia, MI, 48154, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.735 reviews
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Patrick Brockway's profile image
Patrick Brockway 
7 years ago

Cashier was carrying on conversation with customer ahead of me well after the order was in. So I wait for the convo to end and then the cashier just stares blankly at me. No promt like hello or what would you like. So the order, after the order is rung up someone dressed as santa must have pulled through the drive through because the person making the hot chocolate just sets then down behind the counter so I cant see them. Eventually I spotted them and reached over the counter to get them myself. This is just once and in the... read more

Diane Cochenour's profile image
Diane Cochenour 
7 years ago

Horrible customer service. Ordered 2 Honey Ham breakfast bagels. Eggs are so discolored you can't tell it's an egg! No Honey Ham, it's Canadian Bacon! Bagels not toasted. When I complained and asked for a refund, the owner refused! Offered to remake them... Absolutely not! 

Lauren Van Hulle's profile image
Lauren Van Hulle 
7 years ago

The girl at the counter could not have been slower but I've never had a problem at the drive thru. 

Kristine Bradley's profile image
Kristine Bradley 
7 years ago

Worst Tim Hortons. Rude customer service every time! Is it too hard to smile and say hello? And provide napkins to your drive thru customers? 

Linda Tiger Keeley's profile image
Linda Tiger Keeley 
7 years ago
Russ Fentress's profile image
Russ Fentress 
7 years ago

Wish we had one in Va Beach. Lots of variety with donuts and pastries. My neice was able to get a frozen hot chocolate with chocolate whip cream 

Susan Sattler's profile image
Susan Sattler 
8 years ago

My problem is I was addicted to Tim Hortons before and now that I'm trying to win cash, a tv or a car my problem has gotten even worse! 5 mile Tim Hortons service is the best and fastest around! 

Amy D-Young's profile image
Amy D-Young 
8 years ago

It's rush hour. I waited inside for 25 minutes for a bagel with cream cheese and 10 Tim bits. I ask for variety and I get 5 of 2 different kinds. I have a small child with me you would think they could use half a brain and give her something like birthday cake or glazed. No they give her pumpkin. Really well we don't eat pumpkin so they went out the window to the animals. I will never ever come back. Terrible service. 

Dennis Michael Bienkowski's profile image
Dennis Michael Bienkowski 
9 years ago

Always friendly , always fast . Fuck these idiots that complain about 1 sandwich 1: it's a coffee shop 2: they serve far more many people than just you and your " burnt" sandwich 

Frequently asked questions about Tim Hortons

How is Tim Hortons rated?

Tim Hortons has a 2.7 star rating with 35 reviews. 

When is Tim Hortons open?

Tim Hortons is open now. It will close at 6:00 p.m.  

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