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Tile Showcase

4.6

About this business

At Tile Showcase our mission is simple. We offer an extensive range of ceramic, glass, mosaic and stone tile at a competitive price — without sacrificing the type of service and satisfaction that you have grown to expect. Considered a key resource by architects, designers and homeowners for over fifty years, we’ve considered every detail when designing our two showrooms to assure that you will feel comfortable and inspired to create the kitchen or bathroom of your dreams. 

Location details

204 Arsenal St, Watertown, MA, 02472, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.6108 reviews
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DangerousStunts G.'s profile image
DangerousStunts G. 
11 years ago

I had a great experience with Tile Showcase. My tile search began at the Natick store where I was introduced to designer, Alba. She was critical to the process of narrowing down the myriad of choices they offer. I brought in an inspirational photograph to give her a sense of the look I was trying to achieve, and she delivered! She took the time to listen to what my priorities were, and then suggested ways to enhance the look. The Natick store closed and I followed her to Watertown to finish the process. When something in tha... read more

Natal R.'s profile image
Natal R. 
11 years ago

We were redoing our 3 original 1962 bathrooms and needed help with tile. Tile Showcase (and Rene') were recommended to us by our Plumbing store, and with good reason. She listened and looked at the pictures of what we like, and worked with our budget. We wanted transitional, we got transitional. It totally updates the bathrooms in a cool, spa-like way. They have a great showroom, it can be overwhelming even, it is so diverse, so she pointed out things and helped us focus. She is a designer, and we really benefitted from her ... read more

Clowner P.'s profile image
Clowner P. 
11 years ago

Our experience with Tile Showcase in Watertown was pleasant in every way. My husband and I first visited to view and select tiles in summer 2012. We couldn't purchase what we wanted right away, but the store gave us a $100 coupon good through the end of the year. We returned to review our selection and purchase the tiles, and A YEAR LATER, the store still had our file. We weren't the best customers, indecisive, and going back and forth over colors and quantities, but Claire Quinn, the Customer Service Rep, was unfailingly pa... read more

LikeaLion M.'s profile image
LikeaLion M. 
11 years ago

I had an extremely satisfying experience at Tile Showcase. Rene met with me countless times to help me pick out kitchen and breakfast room tiles. It took a long time for me to make my final decision but she patiently guided me through the whole process. I completely trusted her eye and sense of design and will highly recommend her to friends of mine. 

Radio Pace A.'s profile image
Radio Pace A. 
11 years ago

Our experience with Tile Showcase was a very pleasant one from the start to the finish. Our salesperson, Rene was very helpful and informative with design and choices for our kitchen floor and back splash. Kelly also helped us with our order follow up and everything arrived/ delivered as agreed. I would like to recommend Rene and Kelly. They know design and work with you without being pushy. The outlet is also nice but has limited items, the nice thing was you could get some of their sale items on the main floor. 

Caregiver B.'s profile image
Caregiver B. 
11 years ago

I am a huge fan of the store! Great selections, knowledgeable staff and although it can appear expensive, quite competitive for the product they offer. My experience with Alba was everything it should be, creative, efficient and fun! It is a pleasure to work with Alba and will look forward to the next time! 

Blackened G.'s profile image
Blackened G. 
11 years ago

Tile showcase has the best selection for tile - hands down! They have terrific customer service - Karen E in the Watertown showroom is my go-to person and Claire in customer service/shipping/outlet has been a great help. Often custom tile orders require patience (the best custom materials are always worth the wait) but Karen and Claire have always kept me informed and keep things moving at the promised pace. Karen is great with layout help and estimating quantities. I LOVE using Tile Showcase - a bathroom and kitchen designe... read more

DM B.'s profile image
11 years ago

We had a great experience with Tile Showcase. All the salespeople we spoke to were a huge help - especially Alba. She was courteous and patient in assisting us with all our needs. She did a lot of leg work getting us what we wanted and was a pleasure to deal with. We would definitely go back! 

GoodGrapes T.'s profile image
GoodGrapes T. 
11 years ago

Great experience in the warehouse. Never went to the showroom. I went with only a vague idea of what I was looking for. Luckily for me, Onofrio & Kelli were working the day I went. They both walked around with me, answered my questions & helped me figure out how I could use the border I fell in love with & what tile would match it best. They were not at all pushy & even spoke to the men doing my bathroom to ensure that they only sold me exactly how much material I needed. They definitely made what was initially a daunting ex... read more

Frequently asked questions about Tile Showcase

How is Tile Showcase rated?

Tile Showcase has a 4.6 star rating with 108 reviews. 

When is Tile Showcase open?

Tile Showcase is closed now. It will open at 10:00 a.m. 

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