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Tidewater Property Management, Inc.
- Real Estate
- Owings Mills, MD
About this business
Location details
3600 Crondall Ln # 100, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
This company is not helpful and takes advantage of their customers. We had to end our lease early with Tidewater. Per our lease agreement we paid the extra two months rent (on top of our current mortgage) and made it easy for them to bring potential renters into view the home. We were very accommodating, while they have not been. We left the property clean and in good condition. When it came time to receive our security deposit, they made sure to hold the security deposit for the full 45 days. Which put us in a financial har... read more
Business response:
Thank you for the opportunity to response. We are sorry to hear of your concerns in regards to our customer service. However, please remember that on March 2, 2022 you signed and agreed to the terms for early termination with the landlord that they would allow the property to be listed sooner then the end of the lease in order to find a new tenant. With this agreement, you are still fully responsible for all terms of the lease including the rent and utilities until a new tenant were to move-in. Also noted on the signed agree... read more
Worst property management company ever. I started renting in 2013 and have had my fair share of bad management. They had not even properly cleaned the HVAC system. The intake vents were covered in thick dust and I had to insist that it gets cleaned because if there is mold that could be a health issue. The guy they hired didn't even want to treat for mold the day they cleaned and the guy told him that if it comes back positive I'm going to have to comeback anyway. And guess what mold was found. The original contractor they u... read more
Business response:
Hello, We are sorry to hear of your concerns during you long tenancy from 10/2013 till 8/2021. We have reviewed your concerns on a few maintenance issues you mentioned and have record of the completed work and HOA communication noted below. -The Air Duct Cleaning was completed in 11/2013 by a licensed and insured vendor -The washer machine was repaired in 12/2014, the vendor replaced the clutch assembly at that time -For the kitchen flooring work order was submitted 10/2015 that the grout was coming out of the kitchen ... read more
This company is awful! Will not get work done in a timely manner and will ignore emails from customers over and over. I'm walking around on torn up wood flooring with splinters and mold due to their incompetence.
After reading all the reviews I feel better because I am not the only one feels that Tidewater is not responsible. I lived in a condo and one day the tornado blowed fake window shutter off and hit my window frame. The window frame was smashed by the shutter and got a big hole with rain watering into my home. I contacted their office the next day for a check up and fix. But guess when did they reply to me? A year later!! They finally got back to me and won't reimburse my cost for the fix because I should wait for their people... read more
Frequently asked questions about Tidewater Property Management, Inc.
How is Tidewater Property Management, Inc. rated?
Tidewater Property Management, Inc. has a 3.2 star rating with 531 reviews.
When is Tidewater Property Management, Inc. open?
Tidewater Property Management, Inc. is closed now. It will open on Monday at 8:00 a.m.
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