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Tidewater Property Management, Inc.
- Real Estate
- Owings Mills, MD
About this business
From Community Management and Rentals, to Maintenance services and Real Estate Sales, we offer it all when it comes to property management services. You'll enjoy all the resources and technology of a big company, and the personal service of a small company, to help you through every step in your real estate experience.
Location details
3600 Crondall Ln # 100, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
HORRIBLE customer service, very unprofessional as they never answer the phone and do not return phone calls. It seems like none of the agents are actually in office working. Work orders open for 60+ days. You will stress yourself out having to deal with them and I feel sorry for any owner spending their money to have tenants provided the subpar service they provide. Thank you for reaching out and sharing your concerns.We understand your frustration and regret that your recent experience has led to this level of dissatisfacti... read more
I wish I could give a 0 rating. Tidewater has been managing the *** of a townhome complex that I own a property in (in *********, **). Since they have taken over, they have made my life VERY difficult. Somehow, they crosswired my account with someone else's (they don't even know what happened), and my account was compromised. Someone else was paying towards my *** and Tidewater had no explanation for it. After months and months of emailing back and forth with their employees, they still did not resolve the issue. Now, they f... read more
Unfortunately, our stay at this ****** was disappointing for several reasons. We booked the condo for 6 guests and chose it specifically because it was supposed to include 4 bedsa king bed, a queen pull-out mattress, and a twin bunk bed. However, the pull-out mattress was broken, forcing my niece and her two small children to all sleep in one king bed. We were only provided with an air mattress on the fourth night of our 5-night stay, which was uncomfortable and far from a proper solution.When we arrived, there was sand all ... read more
Homeowner in ************* since new, we had our first assesment in Aug of 2024. I had a major defect that was something that required a home warranty claim. I shared this info with Tidewater in Jan 2025, in response to an email letting me know i had an outstanding violation. I told them i was looking to file a warranty claim and wanted to know if they had any suggestions. I was told to "Contact my builder" and the board was not copied on the email. I received multiple certified letters and emails remding me of the violation... read more
I have been a homeowner in the Miramar Landing development since the development was constructed. In recent years I was sent a form to be completed for direct debit of the yearly assessment. However, this year no correspondence was received. You know the saying "out of sight out of mind'. On January 1, 2025 I realized that I had yet to receive the form and sent an email correspondence. I also reached out via telephone and left a voicemail. On January 2, 2025 I received a response indicating that the form needed to be receive... read more
I have been a homeowner in the Miramar Landing development since the development was constructed. In recent years I was sent a form to be completed for direct debit of the yearly assessment. However, this year no correspondence was received. You know the saying "out of sight out of mind'. On January 1, 2025 I realized that I had yet to receive the form and sent an email correspondence. I also reached out via telephone and left a voicemail. On January 2, 2025 I received a response indicating that the form needed to be receive... read more
Business response:
Hi *******. Please know that the letter was sent to every owner 10/14/2024 which specifically states it must be received by 1/1/2025. A copy of that letter was provided to you via email and the full account history, balance, etc.. is available online in our owner portal. Unfortunately, you did not contact our office until 1/1/2025. This particular fee in question is outlined in your governing documents and has been something that is paid every year and due by 1/1 since you purchased the home. The developer extended the court... read more
Lack of competency in management. For our HOA to volunteer for a board position you must submit an application via email to the manager assigned to your HOA. In my case I submitted the required paperwork before the due date. No proxy ballots were sent to the residents in my community. No mailed notices of the annual meeting were received. Most community members did not attend the annual HOA meeting. My volunteering for the board should have been acknowledged and those who did attend could vote (I'm sure I ran uncontested). U... read more
Business response:
Thank you for sharing your concerns, and we apologize for the frustration you've experienced. We value your feedback and are committed to ensuring transparency and accountability in our management processes. It’s unfortunate that communication fell short in this instance. Our goal is to support smooth operations for your community, including board elections, and we recognize that challenges arose. At the annual meeting, nominations were called for from the floor, but unfortunately, no additional volunteers stepped forward. W... read more
********** condo in Edgewood Maryland are our property managers. Ever since our community has become a horrible community. We pay hefty dues and get nothing for it. Our buildings need care, new building doors, new hall carpet, lots of issues like branches of trees falling off, major problem is trash. We have drive by trash dumping of all kinds of things like sinks, lamps, chairs tables and even clothes. Now residents have no room for regular trash. I as a joke owner have to pick up parking lot trash and cut the rose bushes o... read more
Business response:
We are in receipt of the review left but wish to provide some clarity. The review you are leaving is for Tidewater Property Management which is a separate corporation from your association. We are a managing agent and not the specific condo association that you reference in your review. While we do manage this particular association, the association itself is governed by the Board of Directors which are elected owners by the membership. Additionally, please understand that the community has an annual budget for community exp... read more
They do not take care of their properties. I have had my front door broken since March 2022 due to a faulty water heater, the fire department had to break down the door. Every time I speak with James(rental property manager) he's says he thought it was already fixed. Even though I've put in this front door complaint 7 times. Same conversation since March and yet nothing has been fixed. I have also had troubles with my HVAC, roaches, and water bills. They are very slow with responding and taking care of complaints. When threa... read more
Business response:
Thank you for the opportunity to respond. We are sorry to hear of your concerns on the maintenance in the unit. We have reviewed your past maintenance requests and any outstanding completion of these requests. For the water heater, it was found to be leaking over the weekend and another tenant in the building reported this to the fire department. As no one was home to provide access, the fire department accessed the unit to shut off the water that was causing the leak coming from your unit. In the following days the hot wate... read more
Frequently asked questions about Tidewater Property Management, Inc.
How is Tidewater Property Management, Inc. rated?
Tidewater Property Management, Inc. has a 3.2 star rating with 525 reviews.
When is Tidewater Property Management, Inc. open?
Tidewater Property Management, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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