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Tidewater Property Management, Inc.
- Real Estate
- Owings Mills, MD
About this business
From Community Management and Rentals, to Maintenance services and Real Estate Sales, we offer it all when it comes to property management services. You'll enjoy all the resources and technology of a big company, and the personal service of a small company, to help you through every step in your real estate experience.
Location details
3600 Crondall Ln # 100, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I have been a homeowner in the Miramar Landing development since the development was constructed. In recent years I was sent a form to be completed for direct debit of the yearly assessment. However, this year no correspondence was received. You know the saying "out of sight out of mind'. On January 1, 2025 I realized that I had yet to receive the form and sent an email correspondence. I also reached out via telephone and left a voicemail. On January 2, 2025 I received a response indicating that the form needed to be receive... read more
Business response:
Hi *******. Please know that the letter was sent to every owner 10/14/2024 which specifically states it must be received by 1/1/2025. A copy of that letter was provided to you via email and the full account history, balance, etc.. is available online in our owner portal. Unfortunately, you did not contact our office until 1/1/2025. This particular fee in question is outlined in your governing documents and has been something that is paid every year and due by 1/1 since you purchased the home. The developer extended the court... read more
Lack of competency in management. For our HOA to volunteer for a board position you must submit an application via email to the manager assigned to your HOA. In my case I submitted the required paperwork before the due date. No proxy ballots were sent to the residents in my community. No mailed notices of the annual meeting were received. Most community members did not attend the annual HOA meeting. My volunteering for the board should have been acknowledged and those who did attend could vote (I'm sure I ran uncontested). U... read more
Business response:
Thank you for sharing your concerns, and we apologize for the frustration you've experienced. We value your feedback and are committed to ensuring transparency and accountability in our management processes. It’s unfortunate that communication fell short in this instance. Our goal is to support smooth operations for your community, including board elections, and we recognize that challenges arose. At the annual meeting, nominations were called for from the floor, but unfortunately, no additional volunteers stepped forward. W... read more
********** condo in Edgewood Maryland are our property managers. Ever since our community has become a horrible community. We pay hefty dues and get nothing for it. Our buildings need care, new building doors, new hall carpet, lots of issues like branches of trees falling off, major problem is trash. We have drive by trash dumping of all kinds of things like sinks, lamps, chairs tables and even clothes. Now residents have no room for regular trash. I as a joke owner have to pick up parking lot trash and cut the rose bushes o... read more
Business response:
We are in receipt of the review left but wish to provide some clarity. The review you are leaving is for Tidewater Property Management which is a separate corporation from your association. We are a managing agent and not the specific condo association that you reference in your review. While we do manage this particular association, the association itself is governed by the Board of Directors which are elected owners by the membership. Additionally, please understand that the community has an annual budget for community exp... read more
They do not take care of their properties. I have had my front door broken since March 2022 due to a faulty water heater, the fire department had to break down the door. Every time I speak with James(rental property manager) he's says he thought it was already fixed. Even though I've put in this front door complaint 7 times. Same conversation since March and yet nothing has been fixed. I have also had troubles with my HVAC, roaches, and water bills. They are very slow with responding and taking care of complaints. When threa... read more
Business response:
Thank you for the opportunity to respond. We are sorry to hear of your concerns on the maintenance in the unit. We have reviewed your past maintenance requests and any outstanding completion of these requests. For the water heater, it was found to be leaking over the weekend and another tenant in the building reported this to the fire department. As no one was home to provide access, the fire department accessed the unit to shut off the water that was causing the leak coming from your unit. In the following days the hot wate... read more
This company is not helpful and takes advantage of their customers. We had to end our lease early with Tidewater. Per our lease agreement we paid the extra two months rent (on top of our current mortgage) and made it easy for them to bring potential renters into view the home. We were very accommodating, while they have not been. We left the property clean and in good condition. When it came time to receive our security deposit, they made sure to hold the security deposit for the full 45 days. Which put us in a financial har... read more
Business response:
Thank you for the opportunity to response. We are sorry to hear of your concerns in regards to our customer service. However, please remember that on March 2, 2022 you signed and agreed to the terms for early termination with the landlord that they would allow the property to be listed sooner then the end of the lease in order to find a new tenant. With this agreement, you are still fully responsible for all terms of the lease including the rent and utilities until a new tenant were to move-in. Also noted on the signed agree... read more
Worst property management company ever. I started renting in 2013 and have had my fair share of bad management. They had not even properly cleaned the HVAC system. The intake vents were covered in thick dust and I had to insist that it gets cleaned because if there is mold that could be a health issue. The guy they hired didn't even want to treat for mold the day they cleaned and the guy told him that if it comes back positive I'm going to have to comeback anyway. And guess what mold was found. The original contractor they u... read more
Business response:
Hello, We are sorry to hear of your concerns during you long tenancy from 10/2013 till 8/2021. We have reviewed your concerns on a few maintenance issues you mentioned and have record of the completed work and HOA communication noted below. -The Air Duct Cleaning was completed in 11/2013 by a licensed and insured vendor -The washer machine was repaired in 12/2014, the vendor replaced the clutch assembly at that time -For the kitchen flooring work order was submitted 10/2015 that the grout was coming out of the kitchen ... read more
This company is awful! Will not get work done in a timely manner and will ignore emails from customers over and over. I'm walking around on torn up wood flooring with splinters and mold due to their incompetence.
After reading all the reviews I feel better because I am not the only one feels that Tidewater is not responsible. I lived in a condo and one day the tornado blowed fake window shutter off and hit my window frame. The window frame was smashed by the shutter and got a big hole with rain watering into my home. I contacted their office the next day for a check up and fix. But guess when did they reply to me? A year later!! They finally got back to me and won't reimburse my cost for the fix because I should wait for their people... read more
Frequently asked questions about Tidewater Property Management, Inc.
How is Tidewater Property Management, Inc. rated?
Tidewater Property Management, Inc. has a 3.3 star rating with 510 reviews.
When is Tidewater Property Management, Inc. open?
Tidewater Property Management, Inc. is closed now. It will open on Monday at 8:00 a.m.
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