This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
*Huge Selection. *Low Prices *Great Service. *Local Shuttle Van. *Serving All of Lake and Mendocino Counties. *Ukiah, Upland, Willits, Ft. Bragg, Mendocino, Lakeport, Clearlake. * Se Habla Espa. A True Family Business for Over 19 Years in Ukiah! *New Cars *Used Cars *Sales *Leasing *Service and Repair *All Makes and Models *Factory Trained Technicians *Auto Parts *Toyota Prius Hybrid Systems Service *Full Service Auto Repair *Newest Computer Technology and Diagnostics
2800 N State St, Ukiah, CA, 95482, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Worst car dealership ever, completely screwed me over. Bought a car, month later needed an alternator, then had to replace the starter, then the battery, then to top it off, the spare tire was flat, when I was 30 miles from civilization. They completely over priced my car! I wouldn't ever recommend doing business with these folks. You'll be in satisfied.
They always make it super easy, I never want to buy a car any where else!
They always make it super easy, I never want to buy a car any where else!
All of their staffcwas helpful and treated me with respect. Especially Darryl made me having my first new car possible.
All of their staffcwas helpful and treated me with respect. Especially Darryl made me having my first new car possible.
Sadly enough I can no longer support this business who carries poor customer service in their Service Department. I had dealings with this company a couple weeks ago being over charged by $200.00 and couldn't justify the markup and not only was I treated rudely for questioning the new price but then they ended up hanging up on me cause Tom from service did not have the professionalism and class to give to a consumer. I have had 10+ years of loyalty to them for the reasons of having family and friends hold employment there. I... read more
Business response:
Hi Sarah, this is the Thurston Auto Plaza page administrator. I know at the time of this message you have been in contact with our General Manager who has offered to go over your service bill which you didn't have available during your phone conversation in person. Your satisfaction is important to us. We can be reached at 462-8817.
Sadly enough I can no longer support this business who carries poor customer service in their Service Department. I had dealings with this company a couple weeks ago being over charged by $200.00 and couldn't justify the markup and not only was I treated rudely for questioning the new price but then they ended up hanging up on me cause Tom from service did not have the professionalism and class to give to a consumer. I have had 10+ years of loyalty to them for the reasons of having family and friends hold employment there. I... read more
Thurston Auto Plaza has a 3.7 star rating with 454 reviews.
Thurston Auto Plaza is closed now. It will open at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com