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Thryv
- Business Services
- Dallas, TX
About this business
Welcome to your new career! We are very passionate towards our commitment to helping local businesses in today's faced pace economy. Thryv makes it easy to do business with and is the platform to compete in a mobile economy.
Location details
2200 West Airfield Drive, Dallas, TX, 75261, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Helpful for small businesses.
Business response:
****, We're all about the small business owner! Thank you for choosing, DexYP/hryv! - Ed
My representatives have gone above and beyond. They were very patient in explaining and helping me navigate all the features that come with Thryv. I'm impressed with the level of support they provide. It has been a pleasure working with all of them.
Business response:
Good afternoon, ******! We strive to provide superior support to our valued clients. It's great to know that we're getting it right! Thank you for sharing! - Ed
YP has been a great tool for our company. They revamped our website and added marketing campaigns that are easy for us to use. I'm very happy with our service!
Business response:
Hi *****, We're very happy to have you as part of the DexYP/Thryv family! Thank you so much for allowing us the opportunity to help your business be successful. - Ed
Very responsive people to work with. They have explained what they are doing for us in a very helpfull manor. We are very excited to have them on our Team.
Business response:
Hello ******, Great feedback! Thank you also for joining the DexYP/Thryv family! - Ed
This company is slimy, be very careful!! they put an auto renew clause in paragraph 3! AFTER it says they will contact you to renew - read it ALL, very carefully.
Business response:
HI ****, We hate to hear of the outlined frustration. This matter has been assigned to our Client Care Team for research and follow up. They will be contacting you soon. Thank you, Ed
Worst company I have ever had to deal with. The lack of professionalism is unmatched except maybe with the mob. Good luck cancelling with these guys as they will never get your email, or letter. They will hound you forever because they do not produce and everything they tell you is a lie.
Business response:
Hi, My apologies for the issues outlined in your review and any inconvenience related to this matter. Thank you for allowing our Executive Care Team to reach out to you, address, and resolve the matter to your satisfaction. - Ed
They told me everything I wanted to hear to get me to sign up with then. After 4 months into the "campaign" I had no website and no follow through from anyone at DexYP/Thryv, or whatever, to get the site up and running until I complained. They never requested access to my Google My Business listing even though they claimed to "manage listings." I tried to get help from my sales rep since he claimed he would be there for ANYTHING I needed, but was told he was no longer in charge of anything having to do with my account AFTER ... read more
Business response:
Hi *****, I'm very sorry to know of the dissatisfaction outlined in your review. That's definitely not indicative of the way we conduct business or support our valued clients. We're eager to speak with you regarding your concerns. Please email us at ******@DexYP.com providing your business name and telephone number and the matter will be expedited for prompt follow up. Thank you, Ed
Avoid this company. I contracted with them when they were YP.com in Charlotte NC. Dealt with them for 2-3 years. The leads were not meeting expectations, I still worked with them to iron things out and focus the leads more. Still did not meet expectations. In June and July of last year I tried to cancel my program for non-performance and my Rep fell of the face of the earth. Tried again Nov/Dec 2018 by changing and removing my CC info with communication to the company. They still charged (outside of our contract period). In ... read more
Business response:
A representative from DexYP reached out and we have equitably resolved the dispute. I appreciate the attention from their corporate HQ.
I have been on a nightmare roller coaster trying to cancel two accounts for MONTHS! Constant lies and conveniently being unable to locate your own "recordings" of your own conversations with us and conveniently finding notes that do not include our side of conversations. I have never dealt with such a non-professional, sneaky, lying business in my life and I intend to share our nightmare of doing business with you to all our business owning friends. Never again!
Business response:
Hello - We hate to lose you as a valued DexYP client, but also hate to hear of the obstacles encountered during your attempts to reach out to us regarding the outlined matter. Our Client Care Team will be contacting you in an effort to address this matter and work to resolve. Thank you, Ed
Frequently asked questions about Thryv
How is Thryv rated?
Thryv has a 3.8 star rating with 1,007 reviews.
When is Thryv open?
Thryv is closed now. It will open on Monday at 7:00 a.m.
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