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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone at Loan Depot where great!! Call out to ******** ****** and *****??
Business response:
Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
The staff are friendly, knowledgeable and detail-oriented. They explained everything that I need to know and definitely recommend for refinancing or purchase.
Business response:
Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
The representative for loandepot was deceptive, misleading, and withheld significant, and necessary information. I also brought these complaints to the attention of his supervisor and would not recommend this company to anyone seeking a loan.
Business response:
Hi ***** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
I refinanced with Loan depot and closed in Sept 20'. Towards the end of the refinance process I get in the mail a notice about property tax of $4296.33 due in Nov 20'. I communicated with the loan processor at the time regarding this and he stated that Loan depot would pay it out. They did pay it out but it resulted in a shortage in my escrow account of ********. The processor failed to include this in the refinance loan, thereby setting up the incorrect impounds for the following tax deadlines. I reached out to Loan depot i... read more
Business response:
Hi ********* appreciate customer feedback that helps improve our service. Please reach out to our ************* team at ************ ******* or customercare@loandepot.com so that we may help you with the issue.
The Loan Depot was helpful throughout my whole home buying process. ********************* guided me with insight and suggestions to help me buy a home and I followed it to a T and was able to close on a home in 5 months (it took me a while to find the right home), at the right price, in a sellers market. Im beyond pleased with the customer service and attentiveness to my needs. Thank you!
Business response:
Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
The first time I refinanced through your company 2 years ago, the service was great! The specialist always kept me inform and updated. This time when I decided to refinance again. I explained my situation with the specialist before I even proceeded. Nothing had changed since my first refinance thought yall except the value of my house went up. First, after I explained what I wanted he provided a loan that I didnt want but I thought it was the only loan I could get. I reached out to your ex employee that I refinance the first... read more
Business response:
Hi ************** you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you!
Excellent system to let us see what was needed from us. Excellent loan ******** ************************** who was always a text or email away. Excellent communication and fast, smooth process. We highly recommend Loan Depot and ************************* for your lending needs. Will not disappoint.
Business response:
Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
the customer care is excellent. they make the loan process easy and timely. thanks Loan Depot
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
Everyone at Loan Depot is part of an awesome team. I wouldn't want to use any other company. So much knowledge and pristine customer service. I would give them double the star rating if I could, thank you Loan Depot!!!
Business response:
Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open at 9:00 a.m.
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