The Westin St. Francis San Francisco On Union Square's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Westin St. Francis San Francisco On Union Square

4.3

About this business

The Westin St. Francis San Francisco on Union Square is a landmark downtown property offering renewed hotel rooms with impressive amenities and city views. Amenities include a fitness center, the kids club, extraordinary dining and striking event venues. 

Location details

335 Powell St, San Francisco, CA, 94102, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.36,038 reviews
Select a rating
elvissinatra's profile image
elvissinatra 
22 years ago

Too Much Casholine – The Westin St. Francis is perhaps the best located hotel in all of San Francisco. It looks directly out into Union Square. But from there, it goes downhill. The rooms are very old, a little stale, and small. The service is above average and if you are a shopper you will love its location . . . but you can find a lot more for less elsewhere in the City. 

a2a2's profile image
22 years ago

doesnt live up to westin standards – rooms are very noisy (thin windows- you hear all street noise) some rooms smell extremely bad especially in the "historic" building. The amount of air freshener they spray to cover it makes it acually hard to breathe. The concierge gave aweful recommendations and did so rudely (this website is 100x more useful). The front desk line is always 10+ minutes. And the so called heavenly bed?? How about bacteria bed?? They don't wash their comforters unless they have spots on them - not even bet... read more

susanmortenson's profile image
susanmortenson 
22 years ago

Christmas Cheer! – I know, Christmas was nearly one year ago. However, I believe better late than never. I stayed at the St. Francis during Christmas 2001 with my beloved German Shepherd dog, Samson. Not only was Samson popular with the other guests, the hotel staff was kind to him. I must mention the new beds. I slept in the lap of absolute luxury during my four-night stay. In addition, the staff was efficient, attentive, and pleasant. My only complaint is to the parking garage. The staff kept me waiting for my car for more... read more

jmss's profile image
22 years ago

Don't bring your car. – With a parking fee of $40 a night I would expect my car in under 15 minutes. Unfortunately we were there for three night had 3 cars and never had a wait under 23 minutes for our cars. The longest wait was an hour. 

budd_e_bev's profile image
budd_e_bev 
22 years ago

Not the worst, but not the BEST – I've stayed at a few hotels in the city, and I'd say that this one wasn't the best. The beds were comfy, the service was fair (nothing TOO great), cleaning crew was good, but I guess I expected a lot of this one. I hear a lot about this being one of the best hotels in the city, it's nice, but nothing is too great about it. I honestly preferred "The Palace" a lot better than this one. Some rooms here are also said to be haunted (in the first hotel) The doorman didn't seem to be very nice hims... read more

citykitty's profile image
citykitty 
22 years ago

Left my heart in SF! – I stayed at this hotel with the "love of my life".....it is a very user friendly and romantic hotel! Loved everything about it....especially the Compass Rose 

Bush's profile image
23 years ago

Waste of money – First room was too small and way too dirty, so I switched to a bigger dirty room. My room service orders were incorrect all three times that I ordered. My TV barely got reception. The bed was very comfortable and the GM did respond to my complaints with an apology, but not sure I'll give them another shot. 

Frequently asked questions about The Westin St. Francis San Francisco On Union Square

How is The Westin St. Francis San Francisco On Union Square rated?

The Westin St. Francis San Francisco On Union Square has a 4.3 star rating with 6,038 reviews. 

When is The Westin St. Francis San Francisco On Union Square open?

The Westin St. Francis San Francisco On Union Square is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com