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The Westin St. Francis San Francisco On Union Square
- Hotels
- San Francisco, CA
About this business
The Westin St. Francis San Francisco on Union Square is a landmark downtown property offering renewed hotel rooms with impressive amenities and city views. Amenities include a fitness center, the kids club, extraordinary dining and striking event venues.
Location details
335 Powell St, San Francisco, CA, 94102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst servivce ever – If you are thinking of having a conference there, DON'T!! They have the worst service ever and the hotel is not well equipped. Staff members are rude and obnoxious. We had a multi day conference there and some staff members denied our guests to use the phones in business center to make local calls. There are so many other hotels in the area that are business friendly.
Business Traveler satisfied – I've stayed here a few times on business. The rooms in the tower building are what you expect of a Westin: modern, large and nicely furnished. The rooms in the main building are old, small and very unappealing. The biggest plus of the tower building is that the rooms don't have doors to adjoining rooms making them very quiet and peaceful for a business trip. The internet and the gym were very extra and pretty expensive. The hotel was always crowded with tourists. With all the choices, you can fi... read more
Highly Recommended by CapellaSalon.com – Location is terrific ! Old tower had original charm with perfect view of Union Square. Staff was very friendly. We even received a free upgrade. Loved the wireless internet ! Dual shower head with powerfull pressure for a terrific shower experience. Newspaper every morning. Great atmosphere for a decent cost. It is one of the oldest hotels in town. Good restaurants walking distance. Sears Fine Foods for breakfast or the Oak Room. We couldn't ask for more. They accomodate kids and babi... read more
Well-to-do locals and out-of-towners get refreshed at this elegant hotel spa and gym. – In Short Located on the arcade level of the historic Westin St. Francis, this 4,600-square-foot space features both a fitness center and spa facilities. The top-of-the-line cardio equipment and weight room is only open to hotel guests, but locals still flock here for the deluxe pampering in the spa. Hot stone massages, customized facials, airbrushed sunless tanning and a variety of treatments--including the Fog Lifter Jet Lag cure--are al... read more
the WORST Westin experiece of life! – We are SPG members and stay at the Westin hotels all over the place. Usually, we do not experience any problems with the staff or the services. However, at the Westin St. Francis, we had the WORST experience! They couldn't get the reservation straight and tried to deny that we made a reservation when we had a confirmation print-out in our hands!!! And words can't describe adequately how rude the front desk staff and even the management. Perhaps they think that we are merely "one" custome... read more
Great Location, Terrible Service – First impressions were tainted with a 30 minute wait to get into the garage. Front desk staff seemed helpful enough but the concierge gave the wrong address to a very popular restaurant that cost an extra $10 in cab fare to correct. Service in the lobby bar was absent even though there were at least three staff talking with each other about what they had planned for the weekend. Room service screwed up a very basic request and we finally gave up and cancelled the order. On the good side, th... read more
detmannix – The hotel was fantastic. I have no idea what the other rater is talking about, unless he didn't know that every fine hotel charges for local calls.....the lobby bar was great fun, ballroom style dancing, great drinks, and good security to keep the homeless of SF out. I felt like a VIP all weekend.
Average hotel in an excellent location (if you like to shop). Staff was OK. At the end there was a discrepency on our bill and we disputed. The front desk was VERY RUDE. Didn't have time to argue b/c we had to catch a plane. Rooms are very noisy. Could hear horns/buses throughout the night. Fitness center was good. Service in the bar was awful. If I came back to SF I'd try my luck with another hotel. Concierge was very nice. They bought us an appetizer at a local restaurant one night.
Luxerious, But Not Too $$$ – If you find a deal, stay at the Westin St. Francis. It is most beautiful inside and out. The lobby boasts a number of fabulous shops to wander through & the lounge is a delightful place to rest your feet and enjoy a martini and good music. The rooms, ours had 2 queen beds, are huge and boast a pretty good view! We didn't get to stay in the older part of the hotel, but staying up on the 17 floor, we had an awsome time riding up and down the elevators. Overall, the hotel was wonderful, not to menti... read more
Frequently asked questions about The Westin St. Francis San Francisco On Union Square
How is The Westin St. Francis San Francisco On Union Square rated?
The Westin St. Francis San Francisco On Union Square has a 4.3 star rating with 6,038 reviews.
When is The Westin St. Francis San Francisco On Union Square open?
The Westin St. Francis San Francisco On Union Square is closed now. It will open at 9:00 a.m.
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