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The Westin Galleria Houston

4.4

About this business

Location details

5060 W Alabama St, Houston, TX, 77056, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.43,087 reviews
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Lisa Whitson Riley's profile image
Lisa Whitson Riley 
recommend  Recommended
7 years ago

Wonderful luncheon venue. 

Laura Melegari's profile image
Laura Melegari 
recommend  Recommended
7 years ago

Great experience! Very helpful staff, fantastic standards. Thank you. 

Toni Satterfield's profile image
Toni Satterfield 
recommend  Recommended
7 years ago

Awesome Friendly staff. My 2 dachshunds were also welcome. So convenient to shop at the mall. 

Jasmine Monet Spencer's profile image
Jasmine Monet Spencer 
recommend  Recommended
7 years ago

Great hotel, great location 

Kristina Combs's profile image
Kristina Combs 
8 years ago

Worse hotel ever and very unprofessional!!! Managers are liars. I stayed in the Westin Galleria Hotel a couple of weeks ago for two nights. The first night, the hot water was not working. We called the desk and they sent the engineer. The engineer said it was fixed. So then I went to take a shower, and got COLD water. Called the desk again and they sent the engineer to our room. The engineer ended up staying in the room until around 1 a.m. trying to fix the water. He then said it was fixed. I called and spoke with a manager ... read more

Jack LO's profile image
Jack LO 
8 years ago

I just want to say thanks to The Westin Galleria staffs, we just had a big conference in Huston over the pass weekend, and the hotel staffs were very friendly and helpful, i am amaze by the their hospitality, specially thanks to front desk staff "Helin" and the shift manager to help me switch to the room i need. 

Bertrand West's profile image
Bertrand West 
8 years ago

7 

Tamara Thomas's profile image
Tamara Thomas 
8 years ago

I stayed at the Westin Galleria in Houston Tx. In October of 2017. Upon entering the hotel I had a 3 hour delay in getting my rooms because they weren't ready. After waiting for hours I enter the room to find a gross white substance in one of the chairs in the room. After having it cleaned (not offered a new room) I felt a bit more comfortable. Fast forward to check out time & traveling back to Dallas. I get home a notice on a blanket I had at the hotel a bug....I'm not bug literate so I was unsure of what it was, after goog... read more

Shandrika Stokes's profile image
Shandrika Stokes 
8 years ago

My family and I stayed at this property back in October of 2017, and once we checked in and got settled, we noticed there were some stains on one of the chairs so we called the guest service and no one came so I found someone myself in the hall to come clean the chair, even she was disdained at the sight of the chair b/c you could only imagine what it was. We were not offered another room. We stayed the weekend and returned home. After returning home my cousin noticed a bug on a blanket she had with her at the hotel and told... read more

Frequently asked questions about The Westin Galleria Houston

How is The Westin Galleria Houston rated?

The Westin Galleria Houston has a 4.4 star rating with 3,087 reviews. 

When is The Westin Galleria Houston open?

The Westin Galleria Houston is closed now. It will open at 9:00 a.m. 

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