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9 Traders Cir, Normal, IL, 61761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Verified Renter Couple work orders but overall pretty good! Move in was easy, layout is perfect. Rooms are a little small but it is not a problem at all! The pool is AMAZING and so much fun! I haven’t used the gym yet since being here but I plan on it!
Business response:
Thank you for your review of The Social Normal. We appreciate you highlighting the easy move-in process and your enjoyment of the pool. We are always looking for ways to improve our community. Please feel free to contact us at thesocialnormal@trinity-pm.com with more details about your work orders so we can address them appropriately.
Verified Renter Very good place to live. Only complaint I have is that the maintenance crew takes forever to take care of issues at times as well as finding the cheapest way to “fix something. Other than that the amenities are great and fun and the environment is good
Business response:
Thank you for your review. We appreciate you highlighting the community amenities and environment at The Social Normal. We are always looking for ways to improve and will be sure to share your feedback regarding maintenance with our team.
Verified Renter Cosy place, good company and amazing team. Loved being here close to my school. Few minutes walk to bus stop. Shops and food are next door. The team at the office has been always responsive and very understanding.
Business response:
Thank you for your positive feedback about The Social Normal! We're so glad you enjoyed your time here and appreciated our team's responsiveness and the convenient location. We strive to create a positive living experience for all our residents.
Verified Renter A good community that has great amenities. The communication is good and there are many benefits to staying in the community overtime to get more perks and a great experience.
Business response:
Thank you for your positive review of The Social Normal. We appreciate you highlighting our amenities, communication, and the benefits of being a long-term resident. We're glad you're having a great experience!
Verified Renter Overall I like the apartment. In our unit there a couple things outdated and a few things were broken when we arrived. However, maintenance did come and repair them. I also live the amenities the Social has to offer! The pool is great! And I’m excited to use the other areas too
Business response:
Thank you for sharing your experience at The Social Normal. We're glad to hear you're enjoying your apartment and the amenities we offer. We appreciate your feedback regarding the condition of your unit upon arrival and are happy that maintenance was able to address those items for you.
Verified Renter I am really enjoying it here! There are giveaways and events for the tenants and the apartment is nice! However, upon moving in there were personal items in my room from the previous tenants, so I was put off by the lack of cleaning over the summer. It was also hard to deal with all the maintenance that was needed when I moved in.
Business response:
Thank you for sharing your experience at The Social Normal. We're glad you're enjoying the community events and your apartment overall. We apologize that your move-in experience wasn't seamless and appreciate you bringing the cleaning and maintenance issues to our attention. We strive to provide a comfortable environment for all residents.
Verified Renter The process was smoothed. Encounter a few problems but it was taken care of. I like my room set up. There were some few hiccups that came later but they did their best.
Business response:
We appreciate you taking the time to share your experience at The Social Normal. We're glad the initial process was smooth and that you like your room setup. We strive to provide a positive living experience for all our residents, and we're sorry to hear about the later hiccups you encountered. Please reach out to us at thesocialnormal@trinity-pm.com so we can better understand your concerns.
Verified Renter Going into my second year of residency, I have had a great experience so far. The staff here are very kind, welcoming, and helpful. They are always ready to answer any questions. Maintenance also does a great job of tending to my needs in a timely manner.
Business response:
Thank you for sharing your positive experience at The Social Normal. We appreciate your kind words about our team and their dedication to providing helpful and timely service. We're glad to hear you're enjoying your residency!
Verified Renter It can be a little loud, but very rarely and never at all late into the night. I have not had any real problem and would suggest it as a good option, if you have a car.
Business response:
Thank you for sharing your experience at The Social Normal. We appreciate your feedback regarding noise levels and your overall impression of our community. We're glad to hear you find it a good option.
The Social Normal Student Spaces has a 4.2 star rating with 656 reviews.
The Social Normal Student Spaces is closed now. It will open tomorrow at 9:00 a.m.
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