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The Ritz-Carlton Spa, Key Biscayne
- Spas
- Miami, FL
About this business
Location details
455 Grand Bay Dr, Miami, FL, 33149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beautiful hotel, incredible location, very quiet. The cantina has some of the best guacamole I've ever had! Luxurious pool with plenty of lounge chairs and cabanas as well as a really cool water playground for the kids.
Very disappointing spa visit. The facilities are in real need of a remodel. It looks like this might have been a great spa at one point, not anymore. You don’t get the feeling of a luxury spa experience you expect from the Ritz Carlton. To be fair, I was satisfied with my massage treatment and the attentions received by the attendants. However, lacking in all the rest. Very unpleasant to find used round brushes offered next to broken hair dryers. No disposable brushes available, no working lotion pump. Overall, the amenities... read more
I had the Infinite Beauty Hydro facial, it was amazing! I have never had a hydro facial, but many other facials before. It was explained to me thoroughly. Staff was great. The bed was SO cozy! I gave it 4 stars due to the atmosphere. It was not like a high quality spa experience for the price I paid and what I was expecting for a Ritz.
Awful experience- my bf booked a 60 min massage for me but then our flight got delayed so they had to move the massage by an hour. I showed at 4:01pm and was given a 30 minute sub par massage. The rooms are loud and you can hear everything. No music. Was not relaxing at all. Now waiting for the manager Timothy Williams to call for over a week since we’ve returned now. Updated: I reached out to Tim he lectured us about how they moved our reservation as a courtesy (our flight was delayed) but when we asked if that justifies an... read more
Frequently asked questions about The Ritz-Carlton Spa, Key Biscayne
How is The Ritz-Carlton Spa, Key Biscayne rated?
The Ritz-Carlton Spa, Key Biscayne has a 4.4 star rating with 61 reviews.
When is The Ritz-Carlton Spa, Key Biscayne open?
The Ritz-Carlton Spa, Key Biscayne is closed now. It will open tomorrow at 9:00 a.m.
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