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The Ritz-Carlton, Amelia Island
- Hotels
- Fernandina Beach, FL
About this business
A luxury barrier-island resort situated on 13 miles of pristine beaches in North Florida
Location details
4750 Amelia Island Pkwy, Fernandina Beach, FL, 32034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely fantastic in every way! If I could live here I think I would. Great staff!
Business response:
Dear Amy - Thank you for sharing your wonderful compliments with us, we will be sure to pass them along to our Ladies and Gentlemen! We are happy to hear that you enjoyed your stay at The Ritz-Carlton, Amelia Island. What were some of your favorite #RCMemories with us?
The service and staff was exceptional. You can feel the genuineness of always trying to help or assist you. The food was great & SALT was AMAZING! My family and I are Definitely coming back sooner than later.
Ordered $70-80 (retail) bottle of scotch for anniversary. Upon check-out realized they charged $493 for said bottle. Yes, I complained to mgt. Yes, they confirmed it was NOT a billing error! Been going there for years. Will never return! OUTRAGEOUS!!! �����
Business response:
Dear Brooke - Thank you for taking the time to share your experience with us. We would like to personally discuss this with you further. Please send us a message with your preferred method of contact so we may reach out to you and learn more about your recent stay.
This place Is laughable. It's just another Marriott
Business response:
Dear Kerry - Thank you for taking the time to share your experience with us. We would like to personally discuss this with you further. Please send us a message with your preferred method of contact so we may reach out to you and learn more.
As a first time visitor I was excited about the experience from the moment I arrived the customer service was incredible beginning with Frank at the valet, Teresa and Vilma in the housekeeping department, TJ by the pool and Laura at the pool-bar! With my 3 day stay This was a true five-star experience!!!
Business response:
Dear Mary Ellen - Thank you for sharing your kind words with us! We will be sure to pass them along to our Ladies and Gentlemen. We are pleased to hear that you enjoyed your sunny getaway at The Ritz-Carlton, Amelia Island! What were some of your favorite #RCMemories with us?
Wonderful!!! Staff was exceptional! My sons wedding was amazing and perfect! Thank you!
Business response:
Dear Melissa - We love to read comments like this! Thank you for your lovely compliments, we will be sure to share them with our Ladies and Gentlemen. We are delighted to have been a part of your son's wedding celebrations! We hope to welcome you all back soon to create more unforgettable #RCMemories here at The Ritz-Carlton, Amelia Island.
Best Service of all the Ritz Carlton’s I have visited.
Business response:
Dear Ken - Thank you for sharing your wonderful compliment with us! We will be sure to pass it along to our Ladies and Gentlemen. We are pleased to hear that you enjoyed your stay at The Ritz-Carlton, Amelia Island! What were some other #RCMemories that you made with us?
Beautiful hotel. Great staff. Everyone was very welcoming and made you feel special. The concierge even had cookies delivered to our room with a personalized note for both of our children. Our room was spacious with an awesome view of the ocean. My one and only complaint would be the in room dining service. Our fruit had blackberries covered in mold. We were also charged an extra kid meal when we were told that my youngest ate free. Other than that everything was perfection. We especially enjoyed the bonfire with s’mores. Th... read more
Business response:
Dear Kelsey - Thank you for taking the time to share your kind words and feedback! We are pleased to hear that you enjoyed your stay at The Ritz-Carlton, Amelia Island. We will be sure to pass along your recent experience to our Ladies and Gentlemen. We look forward to welcoming you and your family back soon to your home away from home!
The Ritz has gone downhill since acquired by Marriot.
Business response:
Dear Ron - We are disheartened that your experience was not up to The Ritz-Carlton standards you have come to expect. We listen very closely to our guest’s feedback and take note of the incidences that occurred so we can ensure a warm and welcoming experience to all. We hope to have the opportunity to welcome you back to enjoy The Ritz-Carlton, Amelia Island once again. Please send us a private message with your preferred method of contact so our team can reach out and learn more.
Frequently asked questions about The Ritz-Carlton, Amelia Island
How is The Ritz-Carlton, Amelia Island rated?
The Ritz-Carlton, Amelia Island has a 4.6 star rating with 3,693 reviews.
When is The Ritz-Carlton, Amelia Island open?
The Ritz-Carlton, Amelia Island is open now. It will close at 6:00 p.m.
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