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The Power Outlet

3.6

About this business

Specialties Sales and Service of Outdoor Power Equipment. Lines that we carry: Toro, Cub Cadet, Husqvarna, Stihl, Kawasaki, Earthway Spreaders, Claussen pluggers/aerators, Mantis tillers, Little Wonder blowers, Billy Goat blower/vac systems, WORX. We have a large parts department - if we don't have it, most likely we can get it. History Established in 1996. The company has over 30 years of experence in the outdoor power equipment industry. We are able to serve the homeowner and the commercial contractors. We have certified ... read more

Location details

752 N Broad St, Mooresville, NC, 28115, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.6367 reviews
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Peter M's profile image
Peter M 
5 years ago

They are seriously understaffed, thus calls are late in coming, service is late in coming. Efforts are duplicated, through lack of communications. An attractive shop, but not well run. 

Cecil D's profile image
Cecil D 
5 years ago

Best place I have ever shopped for lawn equipment Great prices Great friendly people Fast service Won't shop nowhere else and I don't live in *********** NC 

ark f.'s profile image
6 years ago

These are the best and provide excelent service. They are very hardworking team. 

Ollie G.'s profile image
6 years ago

These are the best and provide excelent service. They are very hardworking team. 

Desiree Stephanie Miller's profile image
Desiree Stephanie Miller 
6 years ago

terrible customer service. they do NOT uphold their warranty and treat you like crap! 

Logan R's profile image
Logan R 
6 years ago

drop my chainsaw off four weeks ago for repair was told I would be called within 2 weeks to be told if it was covered under warranty or I would have to pay. called to check on was told out do you receive a phone call back that day because they had to check their paper records they don't keep computer records. No one called back so I call back the next day told him I thought this was inconvenient. was actually call back that day by the manager and told was told I was being rude because i expect a call back in an unreasonable ... read more

Martin Zimmerman's profile image
Martin Zimmerman 
6 years ago

Terrible customer service. Told me I had to wait 10 days just for a cost estimate. It's been a month and not a word. I am caught between a rock and a hard place because they are the only outlet in the metro area that services the brand of mower that I brought to them. 

Matt Holling's profile image
Matt Holling 
6 years ago

Worst customer service on the planet. Avoid this place like a foul disease. 

Todd Isaacs's profile image
Todd Isaacs 
6 years ago

Worst customer service ever...I've dropped off everything from chainsaws that I was told would be ready in a few days that I finally had to go get and take elsewhere after weeks, to buying a new 6200 dollar TORO which pulled to the left 20 feet in just a little over 20 feet of travel....they of course blamed TORO even though they had supposedly serviced it prior to my picking it up. 

Frequently asked questions about The Power Outlet

How is The Power Outlet rated?

The Power Outlet has a 3.6 star rating with 367 reviews. 

When is The Power Outlet open?

The Power Outlet is open now. It will close at 5:30 p.m.  

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