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The Power Outlet

3.6

About this business

Specialties Sales and Service of Outdoor Power Equipment. Lines that we carry: Toro, Cub Cadet, Husqvarna, Stihl, Kawasaki, Earthway Spreaders, Claussen pluggers/aerators, Mantis tillers, Little Wonder blowers, Billy Goat blower/vac systems, WORX. We have a large parts department - if we don't have it, most likely we can get it. History Established in 1996. The company has over 30 years of experence in the outdoor power equipment industry. We are able to serve the homeowner and the commercial contractors. We have certified ... read more

Location details

752 N Broad St, Mooresville, NC, 28115, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.6380 reviews
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Hesi G.'s profile image
9 years ago

Wow - I have never seen service department as clean and organized as the one here. Thx for fixing my mower on time and under budget. My hat is off to Jim and his whole team for building a world class organization right here in the Lake Norman area! 

Cloi Q.'s profile image
9 years ago

It is true that you really don't know how good a company is until something goes wrong. I purchased a piece of equipment and due to a miscommunication having nothing to do with Power Outlet of Mooresville, I needed to exchange my purchase. Jim, the owner, and Steve, both made this experience pleasant - They were polite and professional above and beyond what I expected. I appreciate their prompt attention to my needs and will recommend them to anyone needing their products or services. 

Giga Y.'s profile image
9 years ago

I purchased a used Husqvarna CZ4815 mower from James. James was great to work wit and everyone I have talked to has been great. I am very happy with the service, it's always a reasonable price. I would highly recommend these guys for a a new machine or service. 

RareAddition C.'s profile image
RareAddition C. 
9 years ago

I have always had great service from Jim and his gang at The Power Outlet. Everyone is always eager to help to get my tractor or mower back up and running. 

PaperMaker D.'s profile image
PaperMaker D. 
9 years ago

No shortcuts good quality mechanics best prices around. Glad I stopped in to purchase my zero turn lawn mower. Thanks Jim very happy customer here. 

Rick S.'s profile image
9 years ago

Jimmy and the Power Outlet went way above and beyond to help me with warranty and non warranty repairs on a zero turn mower I had bought at Home Depot, which was nothing but trouble. After 5 years, I knew I had to buy a different mower, and wanted to get it from The Power Outlet since they had done such a great job on service for me. Jimmy helped me picked out the mower best suited to my needs and budget. He has more knowledge about the pros and cons of mowers from anyone I have spoken to, and sold me the best mower he could... read more

Regis E.'s profile image
Regis E. 
10 years ago

Same experience as many others have had... I purchased a mower here about a year ago. I took it back for the annual service recently. They said it would be done in a week or less. After 1 1/2 weeks, I called and they hadn't started it. Said they would put it on the hot list and get it done. Three days later, still not started. Said it would be the next week. I told them to bring it back to me the next day whether it was done or not. They were magically able to work it in. Said it would be delivered between 8:30am and 9:30am.... read more

Larry f.'s profile image
Larry f. 
10 years ago

Dishonest, rude. and sells products in stock by giving false information. They have a no refund policy because they know you won't come back, so they just keep your money and sell the next person parts by giving fraudulent information. 

Jennifer P.'s profile image
Jennifer P. 
11 years ago

DISHONEST, RUDE, AND INSULTING! I wish I had read the google reviews before I hired The Power Outlet! A tech came to the house to service our generator. He neglected to tell me that the hourly fee starts when the tech leaves the office - so if you hire, you better live close to their office! The tech could not find the electrical box and searched for two hours instead of asking me where it was. He then went back to the office to call the factory and charged us for the time he was on the phone. All he had to do was ask my hus... read more

Frequently asked questions about The Power Outlet

How is The Power Outlet rated?

The Power Outlet has a 3.6 star rating with 380 reviews. 

When is The Power Outlet open?

The Power Outlet is closed now. It will open tomorrow at 8:00 a.m. 

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