This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Parc at Bakers Pointe Apartments
- Apartments
- Richland Hills, TX
About this business
Location details
7120 Baker Blvd, Richland Hills, TX, 76118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
horrible management . pest is unbelievably everywhere , in the lights , in the carpets , in beds , food , cabinets , jours .
Business response:
Sunridge Management would love to assist Ms. **** in having her issues addressed at her community if Ms. **** would email us at *********@sunridgemanagement.com what community she resides at and her home apartment number.
My brother lived at Abode Red Rock (Sunridge Management Group parent company) in Las Vegas for over a year. He suffered from mental illness and was evicted during the moratorium on evictions - in May of 2021. He hadn't paid rent in almost 3 months. He lived on the street for 6 weeks. He collapsed and passed away from heat stroke on a 115 degree day in Las Vegas on June 17. His internal temp was 106.5 degrees. Before his passing and after, the office staff was incredibly difficult to deal with. In 3 months I had spoken to 8 ... read more
Business response:
Hi **, we are deeply saddened to have learned of your brothers passing and would not want that to happen to anybody, resident of Abode or not. All through the pandemic, we have shared through our mobile app and in direct conversations numerous resources and places offering assistance to everyone, our residents included, and assisted many residents in filing for rent relief assistance. We cannot file those forms completely without the participation of the resident(s) affected, however, and cannot force them to file for assist... read more
October 17, 2021 There are already two strikes against me, and to continue enduring constant harassment and discrimination by the leasing office here at ************************* managed by Sunridge Management Is appalling. The numerous nights of insomnia, the fear every time that someone knocks at my door, fearing It is Rosie C****** or one of her henchmen that she has directed to our apartment to pick on and harass us. As a black woman I know that racism exists, as a trans woman I know that transphobia exists, but exist in... read more
Business response:
In response to Ms. *********** filing of this complaint, we disagree and deny all claims that she has made against the ***** ******** team members individually and the management company as a whole. We adhere to the highest standards of managing the ***** ******** community and comply with all fair housing laws. We acknowledge Ms. *********** concerns and are working to address them.
So I was staying over with a friend at the eagle crossing apartments (managed by sun ridge properties). I used their online parking registration website to register my car at 12:43am. We checked that the car was successfully registered before we went to bed. I wake up at 10 am, to find my car gone. That was odd to me because the manager herself and her assistant manager had told us that visitor parking was "any uncovered spot". We go to the front office and make the assistant manager aware of the situation, who then reconfir... read more
Business response:
****, we are very disappointed to hear about the negative experience you had while living here. We take your feedback very seriously at our community and strive to ensure that residents feel comfortable reaching out to staff for assistance with any issues. Feedback such as yours helps us to better understand how we can improve, and we appreciate you taking the time to share your insight.
I have been having problems with ****** Ranch Apartments since Feb 2021 ever since the winter storm Keke and Kita were so unhelpful and rude when my apartment was flooded and damaged due to the pipes. I then went on to speak with Stacy Yoh who is the assistant Vice President who did take care of my issue at the time but the problems didn't stop I was harassed by the office members Keke and Kita they sent me a notice that I was unable to renew my lease for no reason which I again spoke to Stacy yoh who said it was incorrect a... read more
Business response:
We are saddened by this mischaracterization of our team and community. Our primary goal is the comfort and satisfaction of our residents and we regret that you have not felt this was the case. As a reminder to everyone, please reach out to us directly if you believe that our community guidelines are being violated or if you have any concerns with community policy violations. We are eager to better understand your feedback and work together to improve your time with us. We hope that you will get in touch soon at *************... read more
I can NOT get anyone to call me back. We had an issue at one of the properties that I need to be resolved and NO ONE will call me back... and it's about getting money back so if I was thinking about renting from ANY of their places I would think twice and also look at all the BAD reviews... There is a REASON for them.
Business response:
Hello Ms. ******** we hope your refund for your son's application found it's way to you back in August when it was sent.
I'm speaking on behalf of my neighbor because what happened to her is unacceptable. She didn't ask me to, but the tenants and public need to know what kind of business bought our apartments. I'm not sure if corporate knows what the office manager did and if they do then they're no better. My neighbor who is an older lady with severe hip problems and can barely walk has been patiently waiting for a downstairs two bedroom unit since before the previous owners sold. There was one finally available across the street. She talked ... read more
Business response:
Sunridge Management would prefer to take this conversation back to the property and off of the reviews for Sunridge, Ms. ********* did not put what property that she or the resident resides in. We would love for the resident to contact the property so that they may further discuss the options/ solutions they have for the resident's issue.
This company is so UNPROFESSIONAL. The staff at ***** Crossing Apartments at **** **** **** ****** road. With the exception of LaShell And Sharlett who have been helpful. The manager at sunridge has been everything but professional to me. There was an issue with a payment for rent back In feb that led to a late fee although I provided proof to corporate showing that the money was in my account. Somehow the payment got returned, my bank sent proof that it should not have been returned, so I was advised not to make the late pa... read more
Business response:
Ms. *****, To clarify the outreach regarding your account to our office, prior to the two voicemails you left yesterday on 5/10, we received one other voicemail from you on 5/4/21; no emails were received from you. We did send the voicemail you left on 5/4/21 back to the property manager Michelle, as this is something that is handled on the property level. We did review your account and the emails you sent to the community. Upon reviewing your account, your rent payment that was made on 2/12/21, was returned on 2/13/21 by ... read more
This company is so UNPROFESSIONAL. The staff is rude and don't care about there customers. Don't just take my word. SUNRIDGE MANAGEMENT have a long line of complaints from a lot of people. This company is one of the worst. Stay Away
Business response:
Thank you for feedback, however we do feel that this a mischaracterization of our company and our hardworking employees. We understand that your son resides at a community that we manage, and he is experiencing an issue in his home. At this time, the interior repairs will be completed when the roofer has replaced the missing vent. A roofer has been scheduled to repair the area where a leak occurred. The flooring vendor has also been scheduled to replace carpet on this coming Monday. Our onsite management team will continue t... read more
Frequently asked questions about The Parc at Bakers Pointe Apartments
How is The Parc at Bakers Pointe Apartments rated?
The Parc at Bakers Pointe Apartments has a 2.4 star rating with 74 reviews.
When is The Parc at Bakers Pointe Apartments open?
The Parc at Bakers Pointe Apartments is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com