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The Parc at Bakers Pointe Apartments
- Apartments
- Richland Hills, TX
About this business
Location details
7120 Baker Blvd, Richland Hills, TX, 76118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a horrible experience with renting an apartment from the Sunridge Management company in *********, ********* called **************************. Corporate Representative ******************************* and the Property Manager for **************************, *********************************** were extremely difficult to work with. I dealt with parking issues, leaks in my apartment, inaccurate invoices, unprofessionalism and poor communication. Charging residents for corporate utility invoices in unacceptable and illega... read more
Not at all worth the price. The gate is never working which has lead to theft, parking lot harassment, dumpster divers, illegal dumpers, and parking issues. They say they close at 6pm, but their office is regularly closed well before 5pm. Their urgent maintenance line is a jokethey left me with broken ac for two weeks. DO NOT LIVE HERE.
DO NOT RENT HERE. Prospective renters BEWARE. Predatory business practices. They will overcharge to keep deposit. They kept my deposit for two things that were already broken at my time of moving in. The property manager said they changed the floor before I moved in and that is a completely flat lie because that floor was already in very bad shape by the time I moved in. The handle in the stove was already broken as well by the time I moved in. They lied about the replacement of the toilet, which it had a big hole into it. I... read more
Runnnnplease dont rent from **************** in *******. Their management as well as ************************* in their corporate office doesnt return calls and sends out mistaken invoices and doesnt take accountability. I hate to even give one star just so I can post this comment.
Do not stay here. This was the apartment I moved into. Maintenance does not fix issues, including mold/mildew in the cabinet areas. Upon moving out and paying all fees, they put me into collections 4 months later with no notice and no list of charges. They had my new address on file and failed to notify. Spent 3 days deep cleaning before moving all of our things in. Management refuses to respond. I have since asked management to send me a copy of all pertinent information and they have not sent anything. Additionally, move-i... read more
If there was an ability to give this company negative stars I would. However - sense that isn't possible - a negative comment will have to suffice. My journey started with Rosemont Apartments in Georgetown, SC around December-ish 2022. I spoke with the property manger - Cindy about trying to apply for an apartment. At first - she was very professional and helpful. So - I'm in disbelief that I'm even having to write this post. Hard times struck - I let her know along with mother that I would not be able to get the apartment. ... read more
Business response:
Ms. *******'s check was mailed from the Sunridge Dallas TX corporate office approximately on February 21st, 2023 and was returned back to sender to the Dallas TX corporate office. On March 7th, 2023 Ms. ******* called the Sunridge Dallas TX corporate office and spoke to the Customer Relations department. The Sunridge employee checked the returned mail to see if Ms. *******'s check was in the returned mail and it was. The Sunridge employee retrieved a good forwarding address from Ms. ******* and placed the check back in the m... read more
If there was an ability to give this company negative stars I would. However - sense that isn't possible - a negative comment will have to suffice. My journey started with Rosemont Apartments in **********, ** around December-ish 2022. I spoke with the property manger - ***** about trying to apply for an apartment. At first - she was very professional and helpful. So - I'm in disbelief that I'm even having to write this post. Hard times struck - I let her know along with mother that I would not be able to get the apartment. ... read more
Business response:
Ms. *******'s check was mailed from the Sunridge Dallas TX corporate office approximately on February 21st, 2023 and was returned back to sender to the Dallas TX corporate office. On March 7th, 2023 Ms. ******* called the Sunridge Dallas TX corporate office and spoke to the Customer Relations department. The Sunridge employee checked the returned mail to see if Ms. *******'s check was in the returned mail and it was. The Sunridge employee retrieved a good forwarding address from Ms. ******* and placed the check back in the m... read more
This management group is horrible never returning calls or emails also ignoring calls tried contacting them after trying to get my air conditioner fixed at spyglass of ennis the proper way I come home to the ac/heater not working at all then I try to heat or cool my apartment and it ends up running up my electric to a outrages number because it is outdated and broken the apartment complex is supposed to be a gated community the gates work a quarter of the time and allow for break-ins do not ever use this management company b... read more
Business response:
Hello ***** we're sorry that you are not enjoying your stay in our community. We understand that our residents' expectations can occasionally go unmet, and we apologize that these maintenance concerns have caused you to reflect poorly upon your stay with us at Spyglass at Ennis. We would like to take this opportunity to address your concerns to resolve them. It is our goal to address any issue we can to improve the quality of life for our residents while calling Spyglass at Ennis home when possible. Please feel free to conta... read more
Predatory business practices. They will overcharge to keep deposit. They change parking requirements every few months without proper notification which results in towing of vehicles on lease. Ineffectual maintenance on property resulted in no hot water for over a month.
Business response:
Hello *****, We strive to give our residents easy living from move-in all the way through move-out, so we are disappointed to hear that you have not received the best possible living experience. I would be happy to speak with you in order to come to a solution. Please reach out to me at *************************** or give me a call at ************. I look forward to hearing from you.
Frequently asked questions about The Parc at Bakers Pointe Apartments
How is The Parc at Bakers Pointe Apartments rated?
The Parc at Bakers Pointe Apartments has a 2.4 star rating with 74 reviews.
When is The Parc at Bakers Pointe Apartments open?
The Parc at Bakers Pointe Apartments is open now. It will close at 6:00 p.m.
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