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The Palms Pet Resort & Spa

4.5

About this business

The Palms Pet Resort and Spa provides superior boarding and grooming for dogs and cats. We offer world class dog training and doggie PlayCare as well. We are staffed 24 hours per day, every day of the year, providing peace of mind for pet owners and hands on care for our animal guests. Our facility was designed and is operated with guidance from our veterinarian owner. Drop in for a tour Mon-Fri 7 AM to 6 PM and 8 AM to 3 PM Sat. Our motto is "Defining quality pet care through focused efforts with an attitude of excellence".... read more

Location details

12410 Bandera Rd, San Antonio, TX, 78023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5292 reviews
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Courtney Keefe's profile image
Courtney Keefe 
7 years ago

My pup, Sailor, has been visiting the Palms for almost 2 years now. He frequents PlayCare, grooming & has attended training classes & I can only find GREAT things to share about the establishment & their incredible staff. They are happy to see Sailor when I drop him off, knowledgeable when I have a question about a behavior, & dedicated. I find great joy knowing that my furry baby is in such great hands when I’m at work. I highly recommend checking it out! ��� 

Business response:

We appreciate you taking the time to write us such a wonder review! We all love Sailor and he's a joy to have in playcare! It's been great seeing his progress as he's grown up here. :) 

Robin Sanders's profile image
Robin Sanders 
7 years ago

I was worried that Nikki wouldn't fit in or get along with the others. But the staff today took such great care of my baby. I left there crying this morning - her first day of day care....very scary for both of us. But Madison and the staff took such great care of my baby!!!! She's give out and happy, made new friends and found out she likes to go swimming :-) What a wonderful place, I can't thank you all enough!!! HUGS!!!!! 

Business response:

thank you so much for the kind review! Nikki is such a sweet girl with some nice spunk to her! Definitely a cutie! :) 

Sophie Anne Giddings's profile image
Sophie Anne Giddings 
7 years ago

I cannot say enough great things about The Palms! Our pup Bexar attended a two week board and train and we were so happy about the entire experience. Irma is wonderful and knows her stuff. She communicated well and made us feel confident in leaving him there for two weeks. She was proactive in training him and training us, which makes the difference. We started a training class & now he is attending PlayCare with The Palms! We are so happy with our experience here and will recommend Irma & The Palms to all of our pup friends... read more

Nanette Quaderer's profile image
Nanette Quaderer 
7 years ago

We've been taking Maggie Mae to The Palms since she was born, 2011! We've used the training classes when she was younger and now she goes to Doggie Playcare a couple of times a month!! We can tell when she needs to "run with the pack"!! She comes homes totally exhausted but very happy!! Maggie also gets groomed while she's there, so she comes home clean and pretty, too!! Try it out!! You'll love it!! 

Business response:

Thank you so much for the kind words. We loving having Ms. Maggie Mae come visit! She is such a good pup, its been a joy watching her grow up over the years! 

Virginia Cruse's profile image
Virginia Cruse 
7 years ago
Patsy Huser Monaco's profile image
Patsy Huser Monaco 
7 years ago
Judy Freund's profile image
Judy Freund 
7 years ago

Great place. We having been coming her since May and the staff takes great care of not just Birdie but all of the dogs. They have a real passion for animals. 

Business response:

Thank you so much for the kind review! We love Birdie's sassy self. She's such a character! 😂 

Gloria De La Cerda's profile image
Gloria De La Cerda 
7 years ago
Lee Woods's profile image
Lee Woods 
7 years ago

I am a disabled vet with serious health issues so when we decided to get a puppy it was with caution we proceeded. The puppy was out of control so we decided to enroll him in a two week training program with Irma Bice at the Palms. When Mojo returned home I was flabbergasted about how well he behaved and his quick response to commands. He is still rough in some areas but he is amazing. Thank you so much for the effort and the results. It was a bargain at twice the price to have a wonderful experience with man's best friend. 

Frequently asked questions about The Palms Pet Resort & Spa

How is The Palms Pet Resort & Spa rated?

The Palms Pet Resort & Spa has a 4.5 star rating with 292 reviews. 

When is The Palms Pet Resort & Spa open?

The Palms Pet Resort & Spa is closed now. It will open at 9:00 a.m. 

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