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The Orthopaedic Center

4.5

About this business

Location details

927 Franklin St SE, Huntsville, AL, 35801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,603 reviews
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Chris Wood's profile image
Chris Wood 
recommend  Recommended
3 years ago

Dr Matt Smith and his staff exp Kristie Connor are great! I highly recommend him for any surgery you may need! He’s also treated my daughter and son and did a great job with them!!! 

Business response:

Thank you! 

Crystal West Knickelbein's profile image
Crystal West Knickelbein 
recommend  Recommended
3 years ago

Scott in Physical Therapy is caring and thorough and really has his patients’ best interests at heart. I am very appreciative of the help and support I received here. 

Paul E. Goodridge Jr.'s profile image
Paul E. Goodridge Jr. 
3 years ago

They been ducking me around for a month now. Set up appointment for spinal injection and wait almost 3 weeks and halfway through the day today, the day before my procedure; they call me and want to reschedule due to my insurance not approving the procedure. So I immediately call my insurance company and they tell me that they approved the order on the 8th! Four days before they called me! Wth? Straight up lied to me. Now nobody will answer my voicemail or calls. Can't trust these kind of people with my life! Can't trust them... read more

Alexander Bartlett's profile image
Alexander Bartlett 
3 years ago

Doctor I saw was top notch, no complaints, but their office billing / appointments people are just awful to deal with. Will never go back for any reason at all. 

David Henley Marbut's profile image
David Henley Marbut 
recommend  Recommended
3 years ago

I had a 830 appointment, I was told to be there at 745. I left at 930 without seeing a Doctor. Their motto is Highly Skilled Specialist...World Class Care, not true. 

Darlene Keeton Dreisch's profile image
Darlene Keeton Dreisch 
3 years ago

I had to go to someone else for my broken foot after not being treated well by TOC-Huntsville. My foot is still not healed properly because the TOC refused to do surgery, but another doctor helped as much as he could after the fact. Now my adult son is being harassed by TOC because he was in an accident last July, and under TOC’s own orders has been unable to work. We were told he would not be seen this week unless he paid $200, but they finally took his last $12 and gave him a application for financial assistance, which he ... read more

Darlene Keeton Dreisch's profile image
Darlene Keeton Dreisch 
3 years ago
Brian Whitfield's profile image
Brian Whitfield 
3 years ago

Clearly not a competent organization. I've has no end of problems with my knee pain treatment. First was referred there and Dr Wills said I was just getting old. I had to get another external Dr to order a MRI to prove to the OTC that something was wrong with my knee. Now, they say I'm supposed to have a repair procedure in 3 days but won't tell me when/where to show up so I can arrange transportation. I'm now sitting here after 7+ months of knee pain and I can't get them to do anything useful for me. Clearly I need to go to... read more

Business response:

I’m so sorry for your experience. We would like to hear your feedback. Please contact us at 256.539.2728. 

Casey Findley Lee's profile image
Casey Findley Lee 
recommend  Recommended
3 years ago

Dr. Su’s team is amazing. 

Frequently asked questions about The Orthopaedic Center

How is The Orthopaedic Center rated?

The Orthopaedic Center has a 4.5 star rating with 1,603 reviews. 

When is The Orthopaedic Center open?

The Orthopaedic Center is closed now. It will open tomorrow at 9:00 a.m. 

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