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The Orchard
- Apartments
- Dublin, OH
About this business
Location details
5353 Wilcox Rd, Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter I’ve really enjoyed living here. The apartments are very clean and well-maintained, and the complex itself is kept in great condition. It feels safe and welcoming, with everything taken care of quickly when needed. Overall, it’s a great place to live — quiet, comfortable, and well-managed.
Business response:
Thank you for the wonderful feedback! We’re so glad to hear that you’ve enjoyed your time here and that the cleanliness, upkeep, and overall atmosphere have met your expectations. It’s great to know you feel comfortable and well cared for — we truly appreciate you sharing your experience!
Verified Renter Neighborhood is good but maintenance was not at all satisfactory . During winter the wind comes from the window when we complained they said maintenance cannot replace anything we need to figure out from our end .. there was ice forming inside the window still they could not help in fixing it. The dryer is broken the clothes get dirty but still maintenance didnot replace the dryer . During summer ac didnot work for 2months had to wait for the ac
Business response:
Thank you for sharing your feedback. We’re glad to hear you enjoy the neighborhood, but we’re sorry to learn that your experience with maintenance has been frustrating. While some issues—like window insulation—can involve limitations, it’s our goal to provide support and solutions wherever possible. Essential items like A/C units and dryers should be addressed in a timely manner, and we regret any delays you experienced. If there are still outstanding concerns, please reach out to our Customer Cares Line at (877) 385-1878 or... read more
Verified Renter Attentive to my needs! I appreciate the new management so far for trying to make sure everything is resolved from previous management. Looking forward to spending another year here
Business response:
Thank you for your kind words! We’re so glad to hear that you’ve noticed the efforts of our new management team. We're committed to addressing any past concerns and making sure your experience continues to improve. Your appreciation truly means a lot to us!
Verified Renter I love the scenery and serenity of my community ! The trees and ponds are beautiful ! I have been here 4 yrs and love my space ! Maintenance needs to work on building a more experienced team . Recently a new management took over so hoping for some good policy changes as far as the outdoor amenities and residents respecting our new and wonderful space and being respectful.
Business response:
Thank you for being a valued resident for the past four years and for sharing your appreciation of the community’s natural beauty. We’re glad you love your space! We also appreciate your feedback regarding maintenance and management. With the recent changes, we are focused on improving our team and policies to enhance everyone’s experience. Your input is important as we work toward creating a respectful and enjoyable environment for all.
Verified Renter Many amenities to utilize. Movie theatre and clubhouse can be rented out for special occasions. Maintenance is quick to respond and resolve any issues.
Business response:
Thank you for sharing your experience! We're glad to hear you're enjoying the amenities and that maintenance has been responsive. We’re happy to have you as part of the community!
Verified Renter Maintenance is very fast and gets the job done. Pool is really nice. Quiet neighborhood. Convenient location. Overall safe and nice place to live.
Business response:
Thank you for the positive feedback! We're glad to hear you’re enjoying the community, amenities, and convenient location. It’s great to know maintenance has met your expectations as well. We appreciate you being part of the community!
Verified Renter I’ve lived at The Orchard for nearly a year and have had a very positive experience! Maintenance requests get completed quickly, neighbors are respectful and the amenities are good. I definitely recommend!
Business response:
Thank you for sharing your experience! We're so glad to hear you've enjoyed your time at The Orchard. It's great to know the community, amenities, and service have met your expectations. We truly appreciate your recommendation!
Verified Renter It’s just perfect, I would highly recommend the place to my friends and tell them to move here. There is just peace in this place. Highly recommended
Business response:
Thank you for the glowing feedback! We're so glad to hear the community brings you a sense of peace and that you'd recommend it to others. We truly appreciate your support!
Verified Renter I am new to Ohio, and so far being here 1 month the property is quiet and the grounds are well kept. Maintenance has been great! Few minor things when I first moved in and they were there quick to fix them.
Business response:
Welcome to Ohio, and thank you for the great feedback! We're glad to hear your first month has been a positive experience. It's great to know the team was able to address those initial items quickly — we're here to help make your transition as smooth as possible.
Frequently asked questions about The Orchard
How is The Orchard rated?
The Orchard has a 3.9 star rating with 219 reviews.
When is The Orchard open?
The Orchard is closed now. It will open at 10:00 a.m.
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