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The Orchard
- Apartments
- Dublin, OH
About this business
Location details
5353 Wilcox Rd, Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Can already see positive results from changing the management company, staff and maintenance team. I’m optimistic the community standards will be improved!
Business response:
Thank you for your feedback! We’re glad to hear you’re already seeing positive changes and share your optimism for continued improvements. Our team is committed to maintaining high community standards and providing the best possible experience for our residents.
Verified Renter Maintenance is better but that’s it. The residents are being nickled and dimed to death. If you have an animal be prepared to register that pet on a website, and have all your records and pay $34 to register plus $35 per month extra rent. When I moved in they did one-two and 3 year leases. Now 12 or 13 months. Now you have to get internet and WiFi thru the orchard at $65 per month. My contract I had with spectrum was $30 per month for WiFi/internet. I luv the location and the wildlife but it’s not friendly li... read more
Business response:
Thank you for sharing your feedback. We’re glad to hear you’ve noticed improvements with our maintenance team. We also understand your concerns regarding fees, lease terms, and internet options. Our goal is to maintain transparency and provide a comfortable community for all. Please reach out to our team directly at CustomerService@druckerandfalk.com so we can discuss your concerns in more detail and explore possible solutions.
Verified Renter The new property manager has really went above in beyond, where the last company fell behind. New company came in all filters were instantly switched, where I’ve been here two years and the last company didn’t ever do it. So really enjoying the new company.
Business response:
Thank you for sharing your feedback! We’re glad to hear you’ve noticed the improvements and that the recent updates have made a positive difference in your experience. We appreciate you taking the time to recognize the efforts being made and are happy to know you’re enjoying the community.
Verified Renter I've been living in this community for two years and I will definitely continue living here. They respond quickly to complaints and provide prompt solutions.
Verified Renter The place is lovely but you can tell they were rushing when painting. there are globs of paint on the carpets in some areas and the covers for the blinds are on there very haphazardly
Business response:
Thanks for sharing your feedback. We’re glad you’re enjoying the community overall, and we appreciate you pointing out areas that could use extra attention. Please feel free to contact the office if you’d like to discuss this further!
Verified Renter Staff and amenities are great. New management has been doing great work. Landscaping could use work. Other tenants are not courteous when it comes to keeping their dogs quiet and will let them bark for hours on end
Business response:
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience with the staff, amenities, and new management. We also appreciate your note about the landscaping and noise concerns. Please feel free to reach out to our Customer Care team at CustomerService@druckerandfalk.com so we can look into this further.
Great staff, cool clubhouse Took a tour at the orchard with Megan, Kellie & Barbara. They were all new in the office but very friendly and helpful. The club house also looks like a great place to hang out and seems well kept.
Business response:
Thank you for visiting and sharing your experience! We’re so glad to hear that your tour went well and that the team made such a positive impression with their friendliness and helpfulness. It’s great to know you enjoyed seeing the clubhouse and found it to be a welcoming and well-maintained space. We appreciate your kind feedback!
Verified Renter Drucker and Falk have quickly responded to a couple of request. These request were not addressed by the previous management compay. I have been very pleased with the change.
Business response:
Thank you for sharing your experience! We're glad to hear that your requests have been addressed promptly and that the change in management has made a positive difference. We appreciate your kind words and are happy to have your confidence moving forward!
Verified Renter I've really enjoyed living in this apartment community. The location is convenient, with easy access to shopping, dining, and public transit. The maintenance team is responsive and usually resolves issues quickly. The amenities like the gym and pool are well-kept and a big plus. The only downside is occasional noise from neighbors or the parking lot, but overall, it’s a comfortable and safe place to live. Management is generally helpful and communicates important updates clearly. I would definitely recommend ... read more
Business response:
Thank you for the thoughtful feedback! We’re happy to hear you’ve enjoyed living in the community and are making good use of the amenities and convenient location. While occasional noise can be a challenge, we’re glad to know it hasn’t outweighed your overall positive experience. We appreciate your recommendation and are grateful to have you here!
Frequently asked questions about The Orchard
How is The Orchard rated?
The Orchard has a 3.9 star rating with 219 reviews.
When is The Orchard open?
The Orchard is closed now. It will open at 10:00 a.m.
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