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The Orchard
- Apartments
- Dublin, OH
About this business
Location details
5353 Wilcox Rd, Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter so far so good as moving in and the office people they are very nice! I feel like they care about there residents here and like to do very nice things as they do events
Business response:
Thank you for sharing your experience! We’re glad to hear your move-in has gone smoothly and that you’re feeling welcomed by the office team. It’s great to know the resident events and sense of community are making a positive impression!
Verified Renter Nice property, helpful staff, apartment was very clean and well maintained. Landscape is well taken care of and community spaces are clean and well managed
Business response:
Thank you for sharing your experience! We’re glad to hear you’re enjoying the well-maintained apartment, clean community spaces, and beautifully kept landscaping. It’s great to know the staff has also been helpful and welcoming!
Verified Renter We came to the apartment and I was dirty and not kept up to date, however when speaking to the leasing office they told us everything would be fixed.
Business response:
Thank you for sharing your experience. We’re sorry to hear the apartment wasn’t in the expected condition at move-in. We’re glad the leasing office has followed up with you, and we hope to get your stay back on track. Please follow up with our Customer Care team at CustomerService@druckerandfalk.com if the issue continues.
Verified Renter Moved here from Cali based on the Facebook showing the complex did a lot of gatherings. Great way to get to know your neighbors. Maybe they will when the weather gets better??? Or maybe it’s different because management changed.
Business response:
Thank you for sharing your experience. We’re glad to hear you moved in with expectations of a community-focused environment, and we hope to start again soon. We appreciate you taking the time to provide this input and hope you continue to enjoy the community.
Verified Renter Since drucker and fall have taken over, I’ve only seen improvements. The maintenance team they have on staff now actually cares and creates a friendship with everyone they pass.
Business response:
Thank you for sharing your experience! We’re glad to hear you’ve noticed positive improvements and that the maintenance team has been friendly, helpful, and attentive. It’s great to know things have been moving in a good direction.
Verified Renter During winter time be better at clean walk path, put salt in that way prevent injuries for falling down. Other than that the general stuff they are good at it
Business response:
Thank you for your review. We’ll be sure to share your feedback with our team. We’re glad to hear that overall you’ve had a positive experience, and we appreciate you taking the time to share your thoughts!
Verified Renter overall a decent place to live. Walls are thin as expected so you can hear everything outside but it's cozy.The dryer vents don't get cleaned as much as they should
Business response:
Thank you for your feedback! We appreciate you pointing out your concerns regarding noise and dryer vent maintenance. Feedback like this helps us identify areas for improvement, and we encourage you to contact our Customer Care team at CustomerService@druckerandfalk.com to discuss this further.
Verified Renter Great community! My one ask is to update the windows and lining in the door frames to prevent drafts and save energy. This small touch will upgrade the tenant experience overall.
Business response:
Thank you for your positive feedback about the community! We’re glad you’re enjoying your experience overall. We also appreciate your constructive suggestions and feedback, as yours helps us identify opportunities for upgrades that enhance the resident experience. We will be sure to share this with our team for consideration.
Verified Renter New management company came in late 2025 and they are way worse than the last management company. They promise you a "refined" apartment with upgrades to flooring, kitchen, appliances then hire 3rd party to do the work which does not get completed leaving you in an apartment with partial upgrades. Utility cost are out of control as well since apartment complex is 25 years old with very drafty windows.
Business response:
Thank you for the feedback. We can assure you that trusted vendors complete all upgrades. If something in your home is not to your standards, we encourage you to contact our office directly at CustomerService@druckerandfalk.com.
Frequently asked questions about The Orchard
How is The Orchard rated?
The Orchard has a 3.9 star rating with 219 reviews.
When is The Orchard open?
The Orchard is closed now. It will open at 10:00 a.m.
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