This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
The Orchard
- Apartments
- Dublin, OH
About this business
Location details
5353 Wilcox Rd, Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Maintenance is very fast and gets the job done. Pool is really nice. Quiet neighborhood. Convenient location. Overall safe and nice place to live.
Business response:
Thank you for the positive feedback! We're glad to hear you’re enjoying the community, amenities, and convenient location. It’s great to know maintenance has met your expectations as well. We appreciate you being part of the community!
Verified Renter I’ve lived at The Orchard for nearly a year and have had a very positive experience! Maintenance requests get completed quickly, neighbors are respectful and the amenities are good. I definitely recommend!
Business response:
Thank you for sharing your experience! We're so glad to hear you've enjoyed your time at The Orchard. It's great to know the community, amenities, and service have met your expectations. We truly appreciate your recommendation!
Verified Renter It’s just perfect, I would highly recommend the place to my friends and tell them to move here. There is just peace in this place. Highly recommended
Business response:
Thank you for the glowing feedback! We're so glad to hear the community brings you a sense of peace and that you'd recommend it to others. We truly appreciate your support!
Verified Renter I am new to Ohio, and so far being here 1 month the property is quiet and the grounds are well kept. Maintenance has been great! Few minor things when I first moved in and they were there quick to fix them.
Business response:
Welcome to Ohio, and thank you for the great feedback! We're glad to hear your first month has been a positive experience. It's great to know the team was able to address those initial items quickly — we're here to help make your transition as smooth as possible.
Verified Renter I have loved living here! Everyone is super nice and maintenance is always on top of things! The feeling of being in a gated community makes me feel safe and I couldn’t recommend this complex more!
Business response:
Thank you so much for the kind words! We're thrilled to hear you've had such a great experience. Creating a welcoming and safe environment is a top priority for our team, and it’s wonderful to know it’s made a difference. We truly appreciate your recommendation!
Verified Renter The Orchard community is a quiet and clean apartment complex. It is a nice place to live. All maintenance requests are responded to promptly.
Business response:
Thank you for your feedback! We're glad to hear you're enjoying the environment and that maintenance has been responsive. We’re happy to have you as part of the community!
TLDR: Nice apartment, but management may ignore you Lived at the orchard for 1 year. Pros: The layout of the complex is nice and I thought my apartment had a great layout. Never had any issues with my neighbors. Maintenance staff were always polite. Cons: Pests. The attic space above my unit had an on-again/off-again pest problem with raccoons. They would keep me up all hours of the night and made it impractical to sleep in my apartment. They also tore up the insulation and ducting so my unit was never able to keep temperatu... read more
Business response:
Hi there, thank you for taking the time to share your experience. We’re sorry to hear about the challenges you faced and the time it took to fully resolve your issue. While our team worked closely with pest control through multiple visits, we understand how frustrating the delays were and truly regret the impact on your comfort. We also regret that your concerns weren’t addressed more promptly, especially regarding your rent request. We understand how important it is to feel heard, particularly when dealing with a situation ... read more
LOOK ELSEWHERE The Orchard has gone down hill very quickly since the new management company took over. They are cutting corners in every way possible, making it not luxury living. The AC has been “out” in the gym for months, the hot tub is broken, the pool lighting has been turned off, the grass isn’t being mowed, rats have taken over one of the trash bins due to overflowing issues, the pond fountains are no longer running. It is one thing after another here. This was a beautiful community and it is very unfortunate what thi... read more
DONT LIVE HERE YOU WILL REGRET IT!! This place is a safety hazard. Make sure you have PPE your rabies shot and your not allergic to stinging insects. Be prepared you have been warned.
Business response:
We're very sorry to hear that your experience with The Orchard was anything less than exceptional. Providing an enjoyable and comfortable living environment is our top priority, and we we're deeply concerned by these items you've mentioned. Please contact the leasing office at your earliest convenience so we can learn more about your feedback and explore solutions to enhance your overall experience here. Sincerely, The Orchard
Frequently asked questions about The Orchard
How is The Orchard rated?
The Orchard has a 4 star rating with 167 reviews.
When is The Orchard open?
The Orchard is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com