This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
The Orchard
- Apartments
- Dublin, OH
About this business
Location details
5353 Wilcox Rd, Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Staff and amenities are great. New management has been doing great work. Landscaping could use work. Other tenants are not courteous when it comes to keeping their dogs quiet and will let them bark for hours on end
Business response:
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience with the staff, amenities, and new management. We also appreciate your note about the landscaping and noise concerns. Please feel free to reach out to our Customer Care team at CustomerService@druckerandfalk.com so we can look into this further.
Great staff, cool clubhouse Took a tour at the orchard with Megan, Kellie & Barbara. They were all new in the office but very friendly and helpful. The club house also looks like a great place to hang out and seems well kept.
Business response:
Thank you for visiting and sharing your experience! We’re so glad to hear that your tour went well and that the team made such a positive impression with their friendliness and helpfulness. It’s great to know you enjoyed seeing the clubhouse and found it to be a welcoming and well-maintained space. We appreciate your kind feedback!
Verified Renter Drucker and Falk have quickly responded to a couple of request. These request were not addressed by the previous management compay. I have been very pleased with the change.
Business response:
Thank you for sharing your experience! We're glad to hear that your requests have been addressed promptly and that the change in management has made a positive difference. We appreciate your kind words and are happy to have your confidence moving forward!
Verified Renter I've really enjoyed living in this apartment community. The location is convenient, with easy access to shopping, dining, and public transit. The maintenance team is responsive and usually resolves issues quickly. The amenities like the gym and pool are well-kept and a big plus. The only downside is occasional noise from neighbors or the parking lot, but overall, it’s a comfortable and safe place to live. Management is generally helpful and communicates important updates clearly. I would definitely recommend ... read more
Business response:
Thank you for the thoughtful feedback! We’re happy to hear you’ve enjoyed living in the community and are making good use of the amenities and convenient location. While occasional noise can be a challenge, we’re glad to know it hasn’t outweighed your overall positive experience. We appreciate your recommendation and are grateful to have you here!
Verified Renter I’ve really enjoyed living here. The apartments are very clean and well-maintained, and the complex itself is kept in great condition. It feels safe and welcoming, with everything taken care of quickly when needed. Overall, it’s a great place to live — quiet, comfortable, and well-managed.
Business response:
Thank you for the wonderful feedback! We’re so glad to hear that you’ve enjoyed your time here and that the cleanliness, upkeep, and overall atmosphere have met your expectations. It’s great to know you feel comfortable and well cared for — we truly appreciate you sharing your experience!
Verified Renter Neighborhood is good but maintenance was not at all satisfactory . During winter the wind comes from the window when we complained they said maintenance cannot replace anything we need to figure out from our end .. there was ice forming inside the window still they could not help in fixing it. The dryer is broken the clothes get dirty but still maintenance didnot replace the dryer . During summer ac didnot work for 2months had to wait for the ac
Business response:
Thank you for sharing your feedback. We’re glad to hear you enjoy the neighborhood, but we’re sorry to learn that your experience with maintenance has been frustrating. While some issues—like window insulation—can involve limitations, it’s our goal to provide support and solutions wherever possible. Essential items like A/C units and dryers should be addressed in a timely manner, and we regret any delays you experienced. If there are still outstanding concerns, please reach out to our Customer Cares Line at (877) 385-1878 or... read more
Verified Renter Attentive to my needs! I appreciate the new management so far for trying to make sure everything is resolved from previous management. Looking forward to spending another year here
Business response:
Thank you for your kind words! We’re so glad to hear that you’ve noticed the efforts of our new management team. We're committed to addressing any past concerns and making sure your experience continues to improve. Your appreciation truly means a lot to us!
Verified Renter I love the scenery and serenity of my community ! The trees and ponds are beautiful ! I have been here 4 yrs and love my space ! Maintenance needs to work on building a more experienced team . Recently a new management took over so hoping for some good policy changes as far as the outdoor amenities and residents respecting our new and wonderful space and being respectful.
Business response:
Thank you for being a valued resident for the past four years and for sharing your appreciation of the community’s natural beauty. We’re glad you love your space! We also appreciate your feedback regarding maintenance and management. With the recent changes, we are focused on improving our team and policies to enhance everyone’s experience. Your input is important as we work toward creating a respectful and enjoyable environment for all.
Verified Renter Many amenities to utilize. Movie theatre and clubhouse can be rented out for special occasions. Maintenance is quick to respond and resolve any issues.
Business response:
Thank you for sharing your experience! We're glad to hear you're enjoying the amenities and that maintenance has been responsive. We’re happy to have you as part of the community!
Frequently asked questions about The Orchard
How is The Orchard rated?
The Orchard has a 4 star rating with 167 reviews.
When is The Orchard open?
The Orchard is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com