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The Morgan at Provost Square
- Apartments
- Jersey City, NJ
About this business
Location details
160 Morgan St, Jersey City, NJ, 07302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Lease Renewal I love The Morgan! I just recently renewed my lease with Maylene and she was very patient and sweet. Great customer service!
Business response:
Hello- So happy to hear you just renewed your lease again. We have exciting things, including some enhancements to the amenities, coming this year! The Morgan
Nice building and really nice staff We lived in the morgan for 6+ years, first as a couple, then added two kids. We lived in a two bedroom and for the last year a 3 bedroom. The building has great amenities and the staff is great. Anytime we needed something fixed in the apartment it was done within 24-48 hours, most of the time, the same day. The cleaning staff always say hi to my kids and make nice conversation. The front desk team is also welcoming and accommodating. Some people give the front desk team a hard time about ... read more
Business response:
Hello! Thank you for sharing your experience and impressions of the community. We sincerely strive to be the best we can be and provide a lovely place for our residents to call home. We are sorry to see you leave but sincerely value the time we had with you and your family all these years! The Morgan
Think Twice The building may seem nice and has a good location, but there are so many issues. Mainly there is almost always an elevator out of service, leading to extremely long wait times and crowds, which is beyond frustrating. Emphasis on always, as I have lived in the building for too long and this is not an isolated incident due to supply chain issues (as mentioned in another review response from ownership where an elevator has been down for about a month). Management doesn't seem to value the safety and happiness of re... read more
Terrible place to live!!! The elevators never work in this building. Currently, 3 of 4 are out of commission. This is a regular occurrence. Do not live here! On a good day, 2 of 4 elevators are working. A truly horrible building and place to live.
Horrible building. The elevators are always broken. The building regularly blames residents for this and fails to take responsibility for this reoccurring issue. Do not move here!
Business response:
Hello - we are sincerely sorry to hear about your opinion of the community, we strive to offer the best possible living experience and when we fall short it is of great concern. Our elevator company is reporting difficulties sourcing parts due to supply chain issues as result of the pandemic. We do perform preventative elevator maintenance, we have the best possible elevator service contract available but sometimes there are elevator issues no matter what we do to prevent them. For example, recently we had a resident inadver... read more
Nice building & staff, great location too! We lived in The Morgan for 4 years and really enjoyed it! Our apartment was very comfortable/spacious and the amenities are all you need, especially the outdoor/roof area. Ryan, Alex and the rest of the building management team are incredibly helpful and available quickly when needed; Julian, Mariano, and the rest of the concierge/front desk team always make you feel welcome home. The location is great for Jersey City, right next to the Grove st path and TONS of good restaurants!
Business response:
Thank you for your feedback it's very much appreciated!
Continuous Water Issues and Broken Elevators I've lived in this building for 4 years and the ongoing maintenance issues are the same. No water due to pipes bursting and the elevators are always down. You're not truly a resident until you've walked your dog up and down 20+ flights of stairs to relieve themselves. Management is an even bigger joke and never show their face when their is an issue. Whatever apartment deal they cut you, know IT IS too good to be true and run the other way.
Business response:
I sense your frustration - it is a truly terrible situation when a pipe bursts in someone's apartment home, as it did in this incident, and water pours all the way down and into the elevator cabs rendering a lot of damage to our lovely community. Thankfully no one was hurt. We had emergency response crews on site within two hours and our entire team worked around the clock to take care of the residents, contain the damage and our recovery plan is already underway. Please try to understand how difficult these situations can b... read more
Fantastic Property I lived at the Morgan for 4 years in two different apartments, and it's a lovely place. The amenities are great (gym, pool, lounge) and the apartments are beautiful (I was in two different studios for two years each and a close friend was in a 2br, 2ba - all were good). It's about 2 minutes from the PATH station, so my commute to NYC was super quick. The area in Jersey City is also developing nicely - great bars and restaurants. Management was responsive and the front desk was always helpful. Would highly ... read more
I love my new apartment! Move in process was great, no issues. The building is well maintained and staff is super friendly and responsive. I would highly recommend The Morgan if you are looking for a place in Jersey City!
Business response:
Great feedback - thank you. Glad your move in went well, please let us know if we can assist you in any way in the future.
Frequently asked questions about The Morgan at Provost Square
How is The Morgan at Provost Square rated?
The Morgan at Provost Square has a 3.7 star rating with 465 reviews.
When is The Morgan at Provost Square open?
The Morgan at Provost Square is closed now. It will open at 10:00 a.m.
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