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The Morgan at Provost Square
- Apartments
- Jersey City, NJ
About this business
Enjoy the best of upscale urban living in an exciting, burgeoning arts district. The Morgan offers studio, 1-, 2- and 3-bedroom apartment residences with unrivaled views of the Manhattan skyline.
Location details
160 Morgan St, Jersey City, NJ, 07302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Elevators The elevators don’t work. They’ve been “fixing them” for 2 years. Nice building but who cares if you can’t get to your unit without taking the stairs…?
Business response:
Hi, thank you so much for taking the time to review us. We understand that the ongoing elevator renovations have caused some inconvenience, and we sincerely apologize for this. We are currently halfway through the project, which involves modernizing the elevators and controller components. Additionally, we are implementing a dispatch system to optimize elevator traffic. Once completed, these enhancements will significantly reduce wait times, providing a smoother experience for all our valued residents. We appreciate your pat... read more
horrible elevators I've lived in many places, but this has to be one of the worst experiences I've ever had. The elevators here are a complete nightmare. They constantly break down, leaving residents stranded or forced to take the stairs—sometimes multiple floors up! What makes it even worse is the staff's complete lack of concern or effort to address the issue. They seem totally indifferent to the residents' complaints, and any requests for updates or fixes are either ignored or met with vague promises that lead nowhere. It... read more
AVOID THIS PLACE You'll often have to wait about 15-20 minutes for the elevator, as they frequently break down. We've lived here for three years, and the elevators have been a consistent issue. Additionally, the rent increases by 15% EVERY YEAR, which is insane. There are many great places in Jersey City, so don't waste your money here.
Business response:
Hi there, Thank you for sharing your concerns with us. We understand that the ongoing elevator renovations have caused some inconvenience, and we sincerely apologize for this. We are currently halfway through the project, which involves modernizing the elevators and controller components. Additionally, we are implementing a dispatch system to optimize elevator traffic. Once completed, these enhancements will significantly reduce wait times, providing a smoother experience for all our valued residents. We appreciate your pati... read more
Avoid for Now Their elevator situation is so bad it makes the building a worse option than pretty much anything else around here. It can take 20-30 minutes to get out of the building when things get busy because elevators are constantly out of service. They always deflect responsibility for this which is annoying, but at the same time they are planning on completely redoing the elevators only a few years after the building opened because of shoddy craftsmanship which will mean that they are out of service for months at a tim... read more
Business response:
Thank you for taking the time to leave your honest feedback. We always want the best for our community, and we understand the elevators originally put in place have not been up to our standards. We have taken the time to ensure our elevator modernization project will replace our current system with a newer, more efficient, and more reliable method of transporting our residents. We know growing pains can be hard, but we are so excited for the vast improvement these new systems will provide our community. If you would like to ... read more
Close to Path, Large Layouts & Helpful Staff! I have toured a lot of apartment communities lately and find the Morgan to have the best location as it’s very close to the PATH. The apartments are large relative to the other buildings we looked at and the leasing team has been very gracious and helpful with all our questions!
Business response:
Hello! Thank you for sharing your feedback. We look forward to helping you select the perfect apartment home for you! The Morgan
Great building! I highly recommend The Morgan! The building is in a great location, blocks from the waterfront, PATH station, and amazing restaurants. The building has great amenities (24 hour concierge, garage parking, fitness center) and my favorite, the outdoor and rooftop areas. The management team, along with the maintenance staff, are extremely responsive, courteous, and all around a pleasure to work with. If you are looking for a building in the area, The Morgan should be at the top of your list!
Business response:
Hello! Thank you for sharing your experience and impressions of the community. We sincerely strive to be the best we can be and provide a lovely place for our residents to call home. The Morgan
Great tour and apartments! Really enjoyed our tour- the manager was very professional and friendly! Beautiful apartments and amenities!
Business response:
Hi! Great to hear you enjoyed the tour of the community and that we were able to locate the right apartment for you and your family even while being on the wait -list for a little while. We can't wait for your move in day! The Morgan
Lease Renewal I love The Morgan! I just recently renewed my lease with Maylene and she was very patient and sweet. Great customer service!
Business response:
Hello- So happy to hear you just renewed your lease again. We have exciting things, including some enhancements to the amenities, coming this year! The Morgan
Nice building and really nice staff We lived in the morgan for 6+ years, first as a couple, then added two kids. We lived in a two bedroom and for the last year a 3 bedroom. The building has great amenities and the staff is great. Anytime we needed something fixed in the apartment it was done within 24-48 hours, most of the time, the same day. The cleaning staff always say hi to my kids and make nice conversation. The front desk team is also welcoming and accommodating. Some people give the front desk team a hard time about ... read more
Business response:
Hello! Thank you for sharing your experience and impressions of the community. We sincerely strive to be the best we can be and provide a lovely place for our residents to call home. We are sorry to see you leave but sincerely value the time we had with you and your family all these years! The Morgan
Frequently asked questions about The Morgan at Provost Square
How is The Morgan at Provost Square rated?
The Morgan at Provost Square has a 3.5 star rating with 358 reviews.
When is The Morgan at Provost Square open?
The Morgan at Provost Square is closed now. It will open tomorrow at 10:00 a.m.
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