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The Marks Apartment Homes
- Residential Leasing
- Englewood, CO
About this business
The Marks apartments in Denver, CO provides a convenient location just minutes to the light rail service and US-285. Our newly renovated homes feature a built-in microwave, birch cabinets and new wood grain flooring in both the kitchen and bath. You'll find contemporary, energy-efficient lighting throughout your apartment. Residents will enjoy our relaxing at the pool or the barbeque and picnic areas, working out in the fitness center or mingling at the resident clubhouse with WiFi.
Location details
1701 E Hampden Ave, Englewood, CO, 80113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I moved in September 2020, and it has not been a positive experience at all. The "change in management" should NOT be an excuse to forget about your residents and the maintenance of our homes. From the get go, we have had maintenance issues ranging from an already clogged bathroom sink before we even moved in, a clogged kitchen sink that led to a 2-week long excavation (imagine a giant hole in the middle of your kitchen on Xmas Eve) and finally, a water leak that flooded our second bedroom. I am angriest and most frustrated ... read more
Business response:
Sophia, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (303) 781-2224. We look forward to hearing from you.
I wish I could say the problems started with covid lockdowns but I can't. Maintenance has always been difficult to work with and now the office in general is difficult to reach. Their site isn't working and we can't reach anyone to find out if our rent payment went through and how to remedy that if not. Our sinks are now not draining and we can't reach emergency maintenance. We can't cook or clean with the sinks not draining. There have been plenty of other problems, these are just the most recent.
Business response:
Jessica, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (303) 781-2224 to speak to our manager directly.
The first 2 years living here were great. The past year it has been steadily going downhill. There is always trash flying around and spilling out of the dumpster. They dont fix things until 3 or 4 requests. My sink was clogged over christmas and they left a note they were calling in a vendor to fix it on a disposable towel written in a 2 year olds hand writting. After 5 days waiting and no returned phone calls or emails, I took 2 trips to home depot and fixed it myself. Half of my packages in December were stolen from their ... read more
RecommendedAmazing customer service and support! Always attentive and prompt with any issue or request since day one! Thank you all at the Marks Apartments! You all have been amazing!!
I just moved into the Marks apartment homes, and the staff was very helpful and got me through everything I needed to kiss through and made sure that I was comfortable in arriving at at the complex.
Just moved in this weekend and We are already loving it here!! The apartment was spotless when we moved in and everything is going really well so far
Business response:
Welcome to the community, BryceAnne! We are glad you are loving your new home. If we can ever be of service, please let us know.
Have to make an appointment and mask up to visit the leasing office due to COVID-19, but zero social distancing at the community gym and about 2/3rds of those using the gym don’t wipe down equipment or wear a mask. Wonder why they’re having an outbreak at DU 🤔 Marks is a nice place to live, I just wish the messaging was consistent.
Business response:
Hi Doug, we appreciate you reaching out to us regarding our policies in light of the recent pandemic. Our team is working hard to follow appropriate practices and communicate this information to our residents. Thank you for your positive rating, and please feel free to contact us in the office if there is anything else we can do for you.
Great rents and convenient location
Air conditioning went out on Sunday and it has been up to 87° in our apartment. They gave us a stand alone unit to use but it is not cooling the apartment. Had heat stroke on Wednesday and I only felt better after going into a Dental office to cool down. Have not slept in days. Holly told me they don't know when they can fix the AC as many others are down. short staffed, and can't get parts to fix the units. Not sure when it will be fixed. Meanwhile, I have asked repeatedly for the lease to renew (can't move) and it has not ... read more
Frequently asked questions about The Marks Apartment Homes
How is The Marks Apartment Homes rated?
The Marks Apartment Homes has a 3.3 star rating with 605 reviews.
When is The Marks Apartment Homes open?
The Marks Apartment Homes is closed now. It will open at 1:00 p.m.
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