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The Lodge Bar + Grill
- American
- Buffalo, NY
About this business
Location details
79 W Chippewa St, Buffalo, NY, 14202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When we asked the bartender what the house wines were he replied: "good question." I have worked in fine dining. We didn't receive any type of bread before our meal and every time our server walked away he was gone for 20 minutes or longer! Our entire dining experience took over 2 hours. I ordered the MY strip. It came with fingerling potatoes. It was fatty and served with a slab of tasteless butter on top. There was no color in your presentation! Where was the creativity?? Where are the vegetables? Luckily the company was f... read more
Business response:
Email me at Matt@thelodgebuffalo.com it is probably the most consistent way to get a hold of me.
We heard awesome things about this place so we decided to make a reservation. We waited 45 minutes after our reservation time to be seated just to be told they were out of almost all the popular dishes....we finished our drinks and made a reservation elsewhere. It was a bit chaotic.
Got $75 in drinks on NYE @ 10pm. Then told we dont have wrist bands and need to leave. We were going to buy bands but they said we all needed them. I was DD and said Id wear a band saying so but still said I had to buy the band ... they didnt give a shit that I was DD. Bartenders were slow and rude. That long of a bar, you need 3 bartenders and 2 barbacks. Hire more employees and spend less on decor. Also hire bartenders that know how to make a drink. I will never go back here. A bar should be more respectful of groups that ... read more
Business response:
Hi Sarah, Thank you for your review, although it disappoints us to hear about your experience we welcome the feedback. We were certainly stretched thin on staff last night and we appoligize if that lead to longer waits for drinks or testy bartenders. We take drinking and driving very seriously we openly buy patrons taxis home and had designated drivers of buffalo on standby last night. Also a service that is free of charge to anyone drinking; we would never try to discourage the use of safe drinking practices. I would like t... read more
Great service to go with great food! Had the Walnut & Goat Cheese Ravioli and it was fantastic. Hoping to try the Wild Boar Ragout next time.
I went for lunch today with some out of town business partners and it was one of the worst experience ever! Waited 40 min for my food just to send it back to the kitchen because the meat was completely raw. I had to ask for my food to be given to me in a box since I didn't have more time for lunch after an hour of waiting. I was charged full price. When I got to my office and open the box, the burger was completely raw again and the avocado they charged me and extra $3 for was missing. Not coming back.
Business response:
Maria, We are very sorry to hear about your experience. That is no where near the experience we expect to provide our guests. Please can you private message us your contact information and we will do our best to make it better.
I want to thank all my good friends who came out to, The Lodge, last night. Unfortunately we will never be back, and I, personally, will never step foot in the place ever again. One of the new owners, who's name is Ben, cut us early because he said his crowd wanted EDM music and we weren't fitting the vibe. He said we only brought 5 people, and we're the worst draw he's ever seen. When we, in fact, had over 40 people there, who were drinking and eating. I offered to introduce him to all our fans, but he had already made up h... read more
Frequently asked questions about The Lodge Bar + Grill
How is The Lodge Bar + Grill rated?
The Lodge Bar + Grill has a 4.1 star rating with 733 reviews.
When is The Lodge Bar + Grill open?
The Lodge Bar + Grill is closed now. It will open on Monday at 9:00 a.m.
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