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The Lodge Bar + Grill
- American
- Buffalo, NY
About this business
Location details
79 W Chippewa St, Buffalo, NY, 14202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Every time I've been here I have had alcohol spilled on me by wasted patrons. Food and drinks are over priced. Nothing like getting hit on by a 50 year old when you're in your 20's or seeing a couple fingering each other and making out in the booths.
Don't come in here on a major drinking holiday- they will take your cover money and then promptly invent a reason to throw you out. What's more, their social media guy will say he's sending you a gift card for the trouble, but it'll never come. Overall poor experience, and it seems I'm not alone. From bouncer to social media guy, thanks for nothin' d-bags!
Let me preface this by saying I worked 6 years as a bartender in high end restaurants and always take many factors into consideration before deciding I won't return somewhere (are they short staffed? Are the issues beyond their control? Is the staff polite and trying to make up for any issues?). We brought my friend here for a small baby shower (essentially 5 girls and a few gifts). We came for brunch. I'm pretty sure it was Steven, our server's, first day or close to it. No plates to share app/pastries. Water always empty. ... read more
Business response:
Sarah, I am sorry to hear about your experience. We do fill the entire restautant up for brunch and sometimes we need to seat tables near eachother as the restaurant does fill up. If you ever do decide to try The Lodge for another event we do have a full time event planner that would be happy to reserve a private room room for your group, no matter the size,for a small room fee charge. That way you could guaruntee your space remain private no matter how busy we get for normal dining service in the restaurant. We try to creat... read more
We will never go here again. Took 15 minutes to get a beer at the bar. Took 45 minutes to get appetizers seated at a table. They were out 2 items on the limited restaurant week menu. My steak my purple. Manager argued with me that it was cooked medium rare. It was raw and burnt on the outside. Terrible customer service. We will support local elsewhere.
Business response:
Christa, I am very sorry to hear about your experience during restaurant week. I know that we did get very busy early in the week and may have ran out of somethings. I would love to send you a voucher good for a three course meal on us, that way you will get to experience the same menu that we offered this week without being limited by things that were no longer available. The dining room is very dimly let and sometimes steaks can appear much darker than the would look if it was a normally lit room; but a burnt steak is neve... read more
$100 bill I paid last night, no comp after I waited over an hour for our simple order because the blonde drunk "manager" who was stumbling all over the place falling over makin an absolute fool out of herself gave my food to a table that hadn't even ordered their drinks last night. My date was furious because i had told her we would be quick in and out. My server was very kind, we tipped well since she apologized over and over. Embarrassing when the staff has to pay for the mistakes of management. I have worked in service an... read more
Business response:
Ben, I am sorry about your experience last night, we did attempt to talk to all the tables that were affected by this situation after we became aware of it. Unfortunately it is obvious that I wasn't able to speak with you last night, and clearly your night was greatly affected by this. I need to apologize again because you are correct, it is unacceptable and your experience is our number one priority. Please let me invite you back in for a meal on us to make up the evening for you and your date. Our guests our the number pri... read more
Went here on Saturday night after the home show; let me say it was great! I dont even know where to start, the restaurant is beautiful and our server Josh was exceptional. We started off sharing a fried goat cheese, it was a bit small but made up for it with taste! I got the NY Strip for dinner and my wife got the ravioli, The owner, (i think) brought the food to the table and talked to us for a minute, it was a really nice touch, not to mention both entrees looked and tasted great. Overall the whole night was fun, and excit... read more
Business response:
Thanks for coming in John! It was great meeting you the other night! See you soon
Great food & unique atmosphere. There's no other place around like this.
We really like this place! Very unique for downtown Buffalo. Had a great fish fry. And glad they brought back live music Fridays. Saturday brunch is terrific too. And upstairs with the game room is perfect for a private party!
Frequently asked questions about The Lodge Bar + Grill
How is The Lodge Bar + Grill rated?
The Lodge Bar + Grill has a 4.1 star rating with 733 reviews.
When is The Lodge Bar + Grill open?
The Lodge Bar + Grill is closed now. It will open on Monday at 9:00 a.m.
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