The Langston

Peyman J 

on BBB

a year ago

This review is for Sapphire Bay in Baytown TX. ABSOLUTELY TERRIBLE experience and it just gets worse. Bunch of clowns are in charge of this property and they have no clue what they are doing. • Let’s just start with the most recent BS of all time, they’re sending residents bills for an “issue” in their system from last year. Yeah your heard it right LAST YEAR - 12 MONTHS - 365 DAYS AGO and the amount is around $65. That just show how money hungry this company is. They don’t even forgive their own mistake and make sure their ... read more

Aduri P 

on BBB

a year ago

This is for The Burke Apts in Charleston. Friendly until time of move out. I broke my lease knowing I was responsible for fees. I called before giving written notice to get clarification on a few things. The individual I spoke with sounded irritated but everyone has bad days so I brushed it off. During that conversation, I was told the fee would be due 30 days after giving written notice. I gave notice but the fee was added to my rent invoice which was due before the lease fee. I called and was told only the rent was due… wh... read more

Larry B 

on BBB

a year ago

I/we have been leasing an apartment from Greystar in ************ for more than four years. At one time this would have been classified as a luxury facility. There are some remaining resemblances but infrastructure maintenance has been lacking for sometime. Local management started out at least communicative and cordial. Half way through 2022 the then manager who was clearly overwhelmed with her job, but friendly, was transferred to a smaller facility. The new manager has taken the position that residents exist for her benef... read more

Dacey W 

on BBB

a year ago

I moved out November 2022 and, despite multiple phone calls, texts, and voice mails to which no one has responded, I still haven't received my deposit/security refund. 

Sergey B 

on BBB

a year ago

The company is a rip-off machine and it is too bad I can't give them less than one star. Besides forcing tenants to sign an agreement to pay two months rent in case of breaking a contract, they also charge an "Unsufficient Notice Fee" if you inform them about that in less than 60 days. I lived in the apartment owned by Greystar for five months and after I lost my contract and had to move out I was charged almost three months' worth of rent. A semi-decent hotel room would cost me the same amount or less. In addition to the co... read more

Jake E 

on BBB

a year ago

Management is the worst, they do not do there jobs and have screwed me over on my rent multiple times. This place should be shut down for how bad they handle there customers. I have tried to get in contact with the managers and was told no every time. I have lived at *************** apartments in **************** for just over a year and it's the worst living experience I have ever had. I do not recommend any move into an apartment complex that is controlled by Greystar property management! 

RuiP P 

on BBB

a year ago

The management at *********** is confrontational and devoid of customer service. During our attempt at transitioning from one unit to another, we were quoted a price without being informed that it would be changing on a daily basis and were not provided with policies and procedures regarding the transfer. Once we started asking questions and trying to gauge timelines, due to the lack of clarity provided by ***** and **** (the management team), they became confrontational, threatened to remove our preferred employer benefits,... read more

Gul A 

on BBB

a year ago

This management is not efficient. I have lived at *************** at ********** *******, ** For more than 4 years and there are a-lot of problems with pests, especially big Rats and i had to move due to medical condition of my child because of the rats. So doctors told us to move asap, i had contacted the property and their management but they did not respond. So i moved out and now they are send me extra bills. I would not recommend any one here 

Jen R 

on BBB

2 years ago

I have sewage coming up in my kitchen sink, and it makes weird sounds non stop it is disgusting. I have been complaining for MONTHS and management is no where to be found. They are never here and try to have leasing staff deal with tenants. It is a joke. This place is TRASH and management is horrendous.